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1995-12
BASIC MANAGEMENT ACTIVITIES WITHIN HIGHWAY MAINTENANCE

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. B1-15

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1995-12
TOTAL QUALITY MANAGEMENT AND HIGHWAY MAINTENANCE

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. C1-13

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1995-12
HOW MAINTENANCE ACTIVITIES MIGHT BENEFIT FROM TQM

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. D1-16

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1995-12
CUSTOMER SERVICE IN MAINTENANCE

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. E1-5

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1995-12
KANSAS CITY, MISSOURI PUBLIC WORKS CREED/EQWIP PROCESS

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. F1-9

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1995-12
DRIVING CUSTOMER DEFINED QUALITY INTO HIGHWAY MAINTENANCE

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. G1-12

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1995-12
AN APPROACH TO MISSION BASED TRANSPORTATION MAINTENANCE SERVICES: DEFINING THEM, MEASURING RESULTS, AND ASSESSING ORGANIZATIONAL PERFORMANCE

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. H1-10

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1995-12
CURRENT TQM/CQI PROGRAMS IN STATE DEPARTMENTS OF TRANSPORTATION: OREGON CASE STUDY

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. I1-25

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Showing 1 - 8 of 8 records