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1995-12
HOW MAINTENANCE ACTIVITIES MIGHT BENEFIT FROM TQM

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. D1-16

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1995-12
DRIVING CUSTOMER DEFINED QUALITY INTO HIGHWAY MAINTENANCE

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. G1-12

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1995-12
AN APPROACH TO MISSION BASED TRANSPORTATION MAINTENANCE SERVICES: DEFINING THEM, MEASURING RESULTS, AND ASSESSING ORGANIZATIONAL PERFORMANCE

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. H1-10

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1995-12
CURRENT TQM/CQI PROGRAMS IN STATE DEPARTMENTS OF TRANSPORTATION: OREGON CASE STUDY

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. I1-25

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1995-12
STATES' ADAPTATION TO THE ISTEA REQUIREMENTS

Transportation Research Circular, Issue 450, p. 28-30

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1995-12
THE DELAWARE EXPERIENCE

Transportation Research Circular, Issue 450, p. 35-36

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1995-07
EQUIPMENT OPERATOR AND MECHANIC TRAINING PROGRAMS

Transportation Research Circular, Issue 447, p. 51

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1995-07
RESULTS IN GOVERNMENT WITH PERFORMANCE MEASUREMENT

Transportation Research Circular, Issue 447, p. 52-57

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1995-07
SELF-DIRECTED MAINTENANCE TEAMS: SUMMARY

Transportation Research Circular, Issue 447, p. 63-65

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1995-07
NEW YORK STATE DOT REPAIR PARTS MANAGEMENT SYSTEM

Transportation Research Circular, Issue 447, p. 74-76

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1995-07
SHOULD THERE BE A UNIFORM NATIONAL COLOR FOR DOT VEHICLES?

Transportation Research Circular, Issue 447, p. 78-84

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1995-07
1995-07
INTRASTATE FLEET STANDARDIZATION

Transportation Research Circular, Issue 447, p. 86-87

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1995-07
ADVANTAGES OF STANDARDIZED EQUIPMENT SPECIFICATIONS

Transportation Research Circular, Issue 447, p. 88-89

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1995-07
EQUIPMENT REFURBISHING IN PENNSYLVANIA DOT

Transportation Research Circular, Issue 447, p. 91-92

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1995-06
MAKING IT MEANINGFUL: INSTITUTIONALIZING STATEWIDE PLANNING AND THE ISTEA MANAGEMENT SYSTEMS

Fifth National Conference on Transportation Planning Methods Applications-Volume I: A Compendium of Papers Based on a Conference Held in Seattle, Washington in April 1995, 1p

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1995-05
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