TRB Pubsindex

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1999
1999
VIRGINIA DEPARTMENT OF TRANSPORTATION WARRENTON QUALITY INITIATIVE

Invitational Workshop on Maintenance Quality Initiatives, 12p

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1998-08
TRI-RAIL'S TRACKING AND INFORMATION SYSTEM: INTEGRATING OPERATIONS AND CUSTOMER INFORMATION SYSTEMS

Integrating the Transportation Business Using GIS. Proceedings of the 1998 Geographic Information Systems for Transportation (GIS-T) Symposium, p. 401-410

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1998
NJ TRANSIT'S MIDTOWN DIRECT SERVICE: ARE CUSTOMERS SATISFIED?

Transportation Research Record, Issue 1623, p. 121-126

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1998
INFORMATION TECHNOLOGY FOR FREIGHT TRANSPORTATION COORDINATION

Transportation Research Board Special Report, Issue 252, p. 234-257

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1997-09
1997-07
PERFORMANCE MEASUREMENT

Transportation Research Circular, Issue 475, p. 33-42

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1997-05
1997
TRANSPORTATION SERVICE CENTER ANALYSIS USING GIS TECHNOLOGY

Sixth TRB Conference on the Application of Transportation Planning Methods, 10p

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1997
1997
GUIDING THE TRANSFORMATION TO A QUALITY CULTURE

Eighth AASHTO/TRB Maintenance Management Conference, 10p

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1997
MONITORING BUS MAINTENANCE PERFORMANCE

TCRP Synthesis of Transit Practice, Issue 22, 54 p.

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1996
PERFORMANCE MEASUREMENT

Eleventh Equipment Management Workshop, 14p

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1996
1996
CHANGING ROLES AND PRACTICES OF BUS FIELD SUPERVISORS

TCRP Synthesis of Transit Practice, Issue 16, 51 p.

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1995-12
HOW MAINTENANCE ACTIVITIES MIGHT BENEFIT FROM TQM

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. D1-16

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1995-12
CUSTOMER SERVICE IN MAINTENANCE

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. E1-5

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1995-10
REAL-TIME TRANSIT DATA BROADCAST

TRANSIT-IDEA Program Project Final Report, 16 p.

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1995
1994
COMMAND, CONTROL, COMMUNICATION, AND INFORMATION SYSTEMS

Transportation Research Board Conference Proceedings, Issue 2, p. 71-78

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1994
SERVICE MANAGEMENT IN THE RAILROAD INDUSTRY

Transportation Research Board Conference Proceedings, Issue 2, p. 89-103

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