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Title: CHANGING ROLES AND PRACTICES OF BUS FIELD SUPERVISORS
Accession Number: 00721399
Record Type: Monograph
Availability: Find a library where document is available Abstract: This synthesis will be of interest to transit agency general managers, personnel, human resources and training staffs, bus operations staffs, as well as to other transportation, human resources, and training professionals. The roles and responsibilities of bus field supervisors are addressed, including emerging concerns about how to improve the relationship between supervisors and bus operators, while placing supervisors in a more positive role; how to obtain a greater return from employee productivity with tightening budgets and declining ridership; and how to improve customer service. This report of the Transportation Research Board provides information about current and innovative supervisory practices at selected transit agencies. It covers information about the expectations that organizations have for their supervisors; recruitment and selection; training; new or revised regulations; and the perceived impacts of new technologies at some transit agencies.
Supplemental Notes: Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved
Report/Paper Numbers: Project SA-7
Language: English
Corporate Authors: Transportation Research Board 500 Fifth Street, NW Authors: Moffat, G KBlackburn, D RPagination: 51 p.
Publication Date: 1996
ISBN: 0309058708
Features: Appendices
(3)
; Figures
(7)
; References; Tables
(8)
TRT Terms: Uncontrolled Terms: Old TRIS Terms: Subject Areas: Administration and Management; Education and Training; Highways; Law; Public Transportation
Files: TRIS, TRB, ATRI
Created Date: May 8 1996 12:00AM
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