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2017
2017
Addressing Difficult Customer Situations

TCRP Synthesis of Transit Practice, Issue 127, 87p

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2017
Dynamic Passenger Assignment Challenges

Transportation Research Board 96th Annual Meeting, 9p

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2017
2017
Travel Time Perception in a Multimodal Public Transport Trip

Transportation Research Board 96th Annual Meeting, 15p

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2017
Impact of Train and Station Types on Perceived Quality of Rail Service

Transportation Research Record: Journal of the Transportation Research Board, Issue 2648, pp 51–59

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2017
Bus Users’ Attitudes Toward a Newly Implemented Real-Time Bus Information System

Transportation Research Board 96th Annual Meeting, 21p

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2017
Transit User Perception of Driverless Buses

Transportation Research Board 96th Annual Meeting, 15p

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2017
Los Angeles Metro Short-Term Ridership Changes

Transportation Research Board 96th Annual Meeting, 16p

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2017
Perceived Reality: Understanding the Relationship Between Customer Perceptions and Operational Characteristics

Transportation Research Record: Journal of the Transportation Research Board, Issue 2652, pp 87–97

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2017
Public Image: Determining the Effects of Users’ Image of Public Transit on Loyalty

Transportation Research Board 96th Annual Meeting, 16p

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2017
User and Operator Perspectives in Public Transport Timetable Synchronization Design

Transportation Research Record: Journal of the Transportation Research Board, Issue 2667, pp 154–163

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2017
Investigating the Value of Waiting Time at Bus Stops

Transportation Research Board 96th Annual Meeting, 13p

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2017
Transit User Reactions to Major Service Withdrawal - A Behavioral Study

Transportation Research Board 96th Annual Meeting, 16p

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2017
Identifying the Determinants of Access Mode Choice for SunRail Riders

Transportation Research Board 96th Annual Meeting, 19p

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2017
Conducting Onboard Transit Rider Surveys with Electronic Handheld Tablets: An Agencywide Consolidated Approach

Transportation Research Record: Journal of the Transportation Research Board, Issue 2643, pp 19–27

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2017
Priority Areas of Intervention for Improving Urban Bus Services: Experience in Kolkata, India

Transportation Research Record: Journal of the Transportation Research Board, Issue 2634, pp 17–27

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2016
Study of Standing Passenger Density in Subway Cars Based on Passengers’ Spatial Comfort: Case Study of Beijing Subway Line 4

Transportation Research Record: Journal of the Transportation Research Board, Issue 2540, pp 84-91

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2016
Transit Supportive Parking Policies and Programs

TCRP Synthesis of Transit Practice, Issue 122, 79p

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2016
Public Transportation, Volume 2: Passenger Rail and Terminals

Transportation Research Record: Journal of the Transportation Research Board, Issue 2540, 152p

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