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1997
GUIDING THE TRANSFORMATION TO A QUALITY CULTURE

Eighth AASHTO/TRB Maintenance Management Conference, 10p

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1997
ECONOMETRIC ANALYSIS OF CUSTOMER RETENTION IN AN AVIATION TRADE ORGANIZATION

Transportation Research Record, Issue 1567, p. 33-40

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1997
USES OF CENSUS DATA IN TRANSPORTATION PLANNING: SAN FRANCISCO BAY AREA CASE STUDY

Transportation Research Board Conference Proceedings, Volume 2, Issue 13, p. 58-67

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1996-05
REEVALUATE, RESEARCH, RENEW: A RECYCLING PHILOSOPHY IN NORTH CAROLINA

TR News, Issue 184, p. 16-21,62

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1996-04
EARNING CUSTOMER LOYALTY: RESEARCH, INCENTIVES, SATISFACTION. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE

Transportation Research Circular, Issue 460, p. 29-31

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1996
ADVANCED TRAVELER INFORMATION SYSTEM USERS' NEEDS IN I-95 NORTHEAST CORRIDOR

Transportation Research Record, Issue 1537, p. 55-62

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1996
CALIFORNIA CONSUMER PERCEPTIONS OF POTENTIAL INTELLIGENT TRANSPORTATION INNOVATIONS

Transportation Research Record, Issue 1537, p. 30-37

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1996
TECHNOLOGY TRANSFER PROGRAM AT CALIFORNIA-BAJA CALIFORNIA INTERNATIONAL BORDER

Transportation Research Record, Issue 1565, p. 4-9

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1996
ESTIMATED CONSTRUCTION PERIOD IMPACT OF WIDENING STATE HIGHWAY 21 IN CALDWELL, TEXAS

Transportation Research Record, Issue 1559, p. 76-83

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1996
IMPACT OF ADVANCED PUBLIC TRANSPORTATION SYSTEMS ON TRAVEL BY DIAL-A-RIDE

Transportation Research Record, Issue 1557, p. 72-79

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1996
EVALUATION OF HIGH-OCCUPANCY-VEHICLE LANES ON LONG ISLAND EXPRESSWAY

Transportation Research Record, Issue 1554, p. 110-120

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1996
RECOMMENDATIONS FOR DEVELOPING CUSTOMER FOCUS IN STATEWIDE TRANSPORTATION PLANNING PROCESS

Transportation Research Record, Issue 1552, p. 19-26

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1996
PARIS-LEXINGTON ROAD: INTEGRATION OF INTRINSIC QUALITIES, CIVICS OF DESIGN, AND COMPUTER TECHNOLOGY

Transportation Research Record, Issue 1549, p. 85-92

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1996
MOTORIST ATTITUDES ABOUT CONTENT OF VARIABLE-MESSAGE SIGNS

Transportation Research Record, Issue 1550, p. 48-57

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1996
APPLICATION OF NEURAL NETWORK TECHNOLOGY TO HIGHWAY MAINTENANCE MANAGEMENT

Transportation Research Record, Issue 1533, p. 3-10

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1996
Defining and Serving Clients for Pavements

Transportation Research Record, Issue 1524, p. 1-9

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1996
EXPLORATION OF LONG-DISTANCE INTERREGIONAL COMMUTING ISSUES: ANALYSIS OF NORTHERN CALIFORNIA INTERREGIONAL COMMUTERS USING CENSUS DATA AND FOCUS GROUP INTERVIEWS

Transportation Research Record, Issue 1521, p. 29-36

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1996
TOKEN VERSUS STORED VALUE CARD USE IN NEW YORK CITY SUBWAY SYSTEM: OBSERVATIONAL STUDY OVER TWO TIME PERIODS

Transportation Research Record, Issue 1521, p. 91-97

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1996
SHOPPING FOR SAFETY: PROVIDING CONSUMER AUTOMOTIVE SAFETY INFORMATION

Transportation Research Board Special Report, Issue 248, 168 p.

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1995-12
DRIVING CUSTOMER DEFINED QUALITY INTO HIGHWAY MAINTENANCE

Invitational Workshop on Performing Highway Maintenance Using Total Quality Management, p. G1-12

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1995-07
RESULTS IN GOVERNMENT WITH PERFORMANCE MEASUREMENT

Transportation Research Circular, Issue 447, p. 52-57

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1995-05
AN OVERVIEW OF THE LVR PROBLEMS, NEEDS, AND IMPACTS FOR THE NATIONAL FORESTS OF THE UNITED STATES

Transportation Research Circular, Issue 446, p. 9-13

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1995
ORGANIZATION FOR INTELLIGENT TRANSPORTATION SYSTEM: COMPUTER-INTEGRATED TRANSPORTATION

Transportation Research Record, Issue 1516, p. 78-84

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1995
DEVELOPING AN ANALYSIS SYSTEM FOR ROAD INFRASTRUCTURE DETERIORATION AND ITS EFFECT ON REGIONAL ECONOMY

Transportation Research Record, Issue 1508, p. 102-109

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1995
DEVELOPING A CUSTOMER FOCUS IN THE STATEWIDE TRANSPORTATION PLANNING PROCESS

Transportation Research Record, Issue 1499, p. 62-68

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Showing 826 - 850 of 1022 records