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1999
DO NORTH AMERICAN RAILROADS UNDERSTAND THEIR COSTS? IMPLICATIONS FOR STRATEGIC DECISION MAKING

Transportation Research Record, Issue 1653, p. 9-16

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1999
A HANDBOOK FOR MEASURING CUSTOMER SATISFACTION AND SERVICE QUALITY

TCRP Report, Issue 47, 218 p.

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1998
SECURING OBJECTIVE DATA ON THE QUALITY OF THE PASSENGER ENVIRONMENT FOR TRANSIT RIDERS: REDESIGN OF THE PASSENGER ENVIRONMENT MEASUREMENT SYSTEM FOR THE BAY AREA RAPID TRANSIT DISTRICT

Transportation Research Record, Issue 1618, p. 213-219

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1998
ISSUES IN FARE POLICY: CASE OF THE NEW YORK TAXI INDUSTRY

Transportation Research Record, Issue 1618, p. 139-142

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1998
CUSTOMER SATISFACTION CONTRASTS: EXPRESS VERSUS LOCAL BUS SERVICE IN CHICAGO'S NORTH CORRIDOR

Transportation Research Record, Issue 1618, p. 143-152

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1998
ASSESSMENT OF THE RELATIONSHIP BETWEEN PRODUCTIVITY AND PERFORMANCE QUALITY IN THE U.S. DOMESTIC AIRLINE INDUSTRY

Transportation Research Record, Issue 1622, p. 22-30

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1997-07
POINT OF VIEW: COMMON SENSE PARADIGMS FOR PUBLIC TRANSPORTATION

TR News, Issue 191, p. 2-5, 27

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1997
LIGHT-RAIL TRANSIT FOR MIAMI BEACH

Transportation Research Board Conference Proceedings, Volume 2, Issue 8, p. 55-68

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1997
REAL-TIME HUMAN PERCEPTIONS: TOWARD A BICYCLE LEVEL OF SERVICE

Transportation Research Record, Issue 1578, p. 119-126

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1997
REDISCOVERING THE URBAN RAILROAD

Transportation Research Record, Issue 1571, p. 169-174

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1997
CONTRACTING OUT OF ROAD MAINTENANCE AND SERVICE QUALITY IN SPAIN

Eighth AASHTO/TRB Maintenance Management Conference, 18p

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1996
EMPLOYER SHUTTLES--CONCEPTS AND CASE STUDIES

Transportation Research Record, Issue 1557, p. 32-39

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1996
RURAL PUBLIC TRANSPORTATION: PERCEPTIONS OF TRANSIT MANAGERS, DIRECTORS OF AREA AGENCIES ON AGING, AND ELDERS

Transportation Research Record, Issue 1557, p. 58-63

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1995-11
RESEARCH PAYS OFF: CASPER: THE FRIENDLY, EFFICIENT SNOW ROUTES PLANNER

TR News, Issue 181, p. 20-21

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1995
MODELING INTERMODAL AUTO-RAIL COMMUTER NETWORKS

Transportation Research Record, Issue 1516, p. 38-47

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1995
EVALUATION OF SAFETY FOR PEDESTRIANS AT MACRO- AND MICROLEVELS IN URBAN AREAS

Transportation Research Record, Issue 1502, p. 105-118

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1995
PROGRAM PERFORMANCE VERSUS TRANSIT PERFORMANCE: EXPLANATION FOR INEFFECTIVENESS OF PERFORMANCE-BASED TRANSIT SUBSIDY PROGRAMS

Transportation Research Record, Issue 1496, p. 43-51

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1994
Airport and Airspace Planning and Operations

Transportation Research Record, Issue 1461, 63p

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1994
CRITERIA FOR EVALUATING QUALITY OF SERVICE IN AIR TERMINALS

Transportation Research Record, Issue 1461, p. 24-30

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1994
VEHICLE SIZING MODEL FOR BUS TRANSIT NETWORKS

Transportation Research Record, Issue 1452, p. 35-41

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1994
EVALUATION OF PERFORMANCE OF RIYADH URBAN PUBLIC TRANSPORTATION SERVICES

Transportation Research Record, Issue 1433, p. 10-15

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1994
PRESENT AND FUTURE GOODS PRODUCTION, LOGISTICS, AND MOTOR CARRIER OPERATIONS, PAPER: MOTOR CARRIER INDUSTRY STRUCTURE AND OPERATIONS

Transportation Research Board Conference Proceedings, Issue 3, p. 38-60

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1994
FRAMEWORK OF PERFORMANCE INDICATORS FOR MANAGING ROAD INFRASTRUCTURE AND PAVEMENTS

Transportation Research Board Conference Proceedings, Volume 1, Issue 1, p. 123-133

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1993
TRANSIT PRIVATIZATION IN DENVER: EXPERIENCE IN THE SECOND YEAR

Transportation Research Record, Issue 1402, p. 17-24

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1993
PROBABILITY OF OVERLOAD AT SIGNALIZED INTERSECTIONS

Transportation Research Record, Issue 1398, p. 101-110

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Showing 501 - 525 of 583 records