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2024-04
Identifying the Optimum Combination of Use of Smartphone Apps and Hedonic Motivation for Increasing Public Transit Loyalty: An fsQCA Approach

Transportation Research Record: Journal of the Transportation Research Board, Volume 2678, Issue 4, pp 1-17

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2024-03
An Exploratory Comparative Analysis of Northern Plains Grain Shippers’ Perspective on Whether Operational Performance Translates into Service Quality in Freight Rail Transportation

Transportation Research Record: Journal of the Transportation Research Board, Volume 2678, Issue 3, pp 517-530

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2024-03
Service Quality of Inland Electronic Navigational Charts on the Yangtze River

Transportation Research Record: Journal of the Transportation Research Board, Volume 2678, Issue 3, pp 805-815

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2024-03
Using Twitter to Gauge Customer Satisfaction Response to a Major Transit Service Change in Calgary, Canada

Transportation Research Record: Journal of the Transportation Research Board, Volume 2678, Issue 3, pp 190-206

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2024-02
Machine Learning Approach to Analyze the Sentiment of Airline Passengers’ Tweets

Transportation Research Record: Journal of the Transportation Research Board, Volume 2678, Issue 2, pp 48-56

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2024-01
ACRP Research Report 239: Assessing Airport Programs for Travelers with Disabilities and Older Adults

TR News, Issue 348, p 32

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2024
Travel Satisfaction of Bus Rapid Transit Users in a Developing Country: The Case of Bhopal City, India

Transportation Research Record: Journal of the Transportation Research Board

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2024
MetRoBERTa: Leveraging Traditional Customer Relationship Management Data to Develop a Transit-Topic-Aware Language Model

Transportation Research Record: Journal of the Transportation Research Board

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2024
Problem of Patient Transport Route Planning for Battery Electric Vehicles Considering a Flexible Charging Strategy

Transportation Research Record: Journal of the Transportation Research Board

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2023-09
RIDIT-ISA Approach to Investigate Commuter Perceptions of an Existing Regional Transit System: A Case Study in the National Capital Region, India

Transportation Research Record: Journal of the Transportation Research Board, Volume 2677, Issue 9, pp 450-463

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2023-09
Should I Travel by Metro? Analyzing the Service Quality Perception of Elderly and Physically Disabled Passengers in Delhi, India

Transportation Research Record: Journal of the Transportation Research Board, Volume 2677, Issue 9, pp 265-278

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2023
Evaluating Airport Terminals from the Users’ Perspective: Are Service, Experience, Liking, and Satisfaction Equivalent?

Transportation Research Record: Journal of the Transportation Research Board

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2023
Demographic Breakdown of Transit Rider Satisfaction

Transportation Research Record: Journal of the Transportation Research Board

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2023
Service Quality in Rail Systems: Listen to the Voice of Social Media

Transportation Research Record: Journal of the Transportation Research Board

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2023
Using Machine Learning XGBoost to Assess Users' Satisfaction Levels on Pedestrianized Streets

Transportation Research Board 102nd Annual Meeting, 17p

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2022-10
Measuring the Service Quality at Multimodal Public Transport Interchanges: A Needs-Driven Approach

Transportation Research Record: Journal of the Transportation Research Board, Volume 2676, Issue 10, pp 194-206

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2022-03
ACRP Research Report 231: Evaluating the Airport Traveler’s Perspective

TR News, Issue 338, pp 20-25

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2022
Driver Satisfaction with Connected Vehicle Applications: Results from the THEA CV Pilot

Transportation Research Board 101st Annual Meeting, 21p

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2022
Dynamic Shared Autonomous Vehicle Fleet Operations with Consideration of Fairness

Transportation Research Board 101st Annual Meeting, 20p

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2021-03
Passenger Satisfaction Scale for Public Transportation

Transportation Research Record: Journal of the Transportation Research Board, Volume 2675, Issue 3, pp 44-52

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2021
Evaluating the Traveler's Perspective to Improve the Airport Customer Experience

ACRP Research Report, Issue 231, 199p

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2021
Using Data Science and GIS-Based Analysis of Transit Passenger Complaints to Uncover Patterns of Passenger Frustration

Transportation Research Board 100th Annual Meeting, 19p

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2021
Parking Spaces Dynamic Allocation Model in Complex Parking Lot

Transportation Research Board 100th Annual Meeting, 18p

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2021
Free-Floating Bicycle Sharing System Service Among Chinese University Students: Adoption, Usage and Satisfaction Analysis

Transportation Research Board 100th Annual Meeting, 12p

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2021
Understanding Attendee Satisfaction at Planned Special Events: Role of Quality of Transportation Services and Prior Expectations

Transportation Research Board 100th Annual Meeting, 15p

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Showing 1 - 25 of 319 records