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2002
ECONOMIC IMPACTS OF RAISED MEDIANS IN TEXAS: METHODOLOGY AND CASE STUDY RESULTS

Eighth TRB Conference on the Application of Transportation Planning Methods, p. 317-325

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2002
PACE CUSTOMER SATISFACTION INDEX PROGRAM: THE VOICE OF THE CUSTOMER

Seventh TRB Conference on the Application of Transportation Planning Methods, p. 226-234

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2001-03
HYBRID VEHICLES GO TO MARKET: WILL GAS-AND-ELECTRIC-POWERED AUTOMOBILES FIT THE BILL?

TR News, Issue 213, 9 p.

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2001-03
UNDERSTANDING AIRPORT DELAY AND CONGESTION: CUSTOMERS' VIEW

Transportation Research Circular, p. 21-23

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2001
MEASURING CUSTOMERS' VIEWS OF TRANSPORTATION PLANNING SERVICES: A REUSABLE SURVEY

Transportation Research Record, Issue 1780, p. 129-139

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2001
IMPLEMENTING NEXT-GENERATION MAINTENANCE VEHICLE TECHNOLOGY

Transportation Research Board Conference Proceedings, Issue 23, p. 222-227

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2000-02
WEB-BASED FORECASTING: SMALL AIRCRAFT TRANSPORTATION SYSTEM

Transportation Research Circular, Issue 496, p. 39-48

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2000
INVESTIGATION OF PASSENGER VEHICLE RENTAL RATES: CASE STUDY IN VIRGINIA

Transportation Research Record, Issue 1700, p. 45-51

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2000
CUSTOMER PERCEPTIONS AND EXPECTATIONS OF MN/DOT'S BARE PAVEMENT PRODUCT

Ninth AASHTO/TRB Maintenance Management Conference, 11p

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2000
MANAGEMENT AND PRODUCTIVITY

Transportation in the New Millennium, 9 p.

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1999
STRUCTURING AND ASSESSING TRANSIT MANAGEMENT RESPONSE TO CUSTOMER SATISFACTION SURVEYS

Transportation Research Record, Issue 1669, p. 99-108

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1999
TRANSIT PREPAYMENT CHALLENGES: FACTORS INFLUENCING CUSTOMERS' WILLINGNESS TO PURCHASE HIGH-VALUE TICKETS

Transportation Research Record, Issue 1669, p. 129-135

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1999
THE ROLE OF TRANSIT AMENITIES AND VEHICLE CHARACTERISTICS IN BUILDING TRANSIT RIDERSHIP: AMENITIES FOR TRANSIT HANDBOOK AND THE TRANSIT DESIGN GAME WORKBOOK

TCRP Report, Issue 46, 222 p.

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1999
TOWARD REFLECTING PUBLIC PERCEPTION OF QUALITY OF SERVICE IN PLANNING, DESIGNING, AND OPERATING HIGHWAY FACILITIES

Transportation Research Record, Issue 1685, p. 81-89

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1999
LEVELS OF SERVICE FOR COLORADO DOT'S CUSTOMER-ORIENTED MAINTENANCE MANAGEMENT

Invitational Workshop on Maintenance Quality Initiatives, 15p

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1999
PERCEPTION OF HIGHWAY MAINTENANCE IN MONTANA IN 1998: THE RESULTS OF A TELEPHONE SURVEY

Invitational Workshop on Maintenance Quality Initiatives, 15p

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1999
HOW TO USE MARKET RESEARCH AND QUALITY TECHNIQUES TO MANAGE MAINTENANCE OPERATIONS

Invitational Workshop on Maintenance Quality Initiatives, 8p

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1998-08
ECONOMIC EFFECTS OF RESTRICTING LEFT TURNS

NCHRP Research Results Digest, Issue 231, 14 p.

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1998
APPLYING BENEFIT/COST ANALYSIS TO IDENTIFY AND MEASURE THE BENEFITS OF INTELLIGENT TRANSPORTATION SYSTEMS

Transportation Research Record, Issue 1651, p. 23-29

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1998
CUSTOMER SATISFACTION CONTRASTS: EXPRESS VERSUS LOCAL BUS SERVICE IN CHICAGO'S NORTH CORRIDOR

Transportation Research Record, Issue 1618, p. 143-152

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1997-07
LIFE CYCLE COSTING...A MANUFACTURER'S GENERAL PERSPECTIVE

Transportation Research Circular, Issue 475, p. 74-75

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1997-07
SELF-DIRECTED HIGHWAY MAINTENANCE TEAMS: SUMMARY OF EXPERIENCES AND LESSONS LEARNED DURING THE FIRST FIVE YEARS 1990-1995

Transportation Research Circular, Issue 475, p. 25-27

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1997-07
PERFORMANCE MEASURES IN THE PENNSYLVANIA DEPARTMENT OF TRANSPORTATION

Transportation Research Circular, Issue 475, p. 43-45

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1997-07
POINT OF VIEW: COMMON SENSE PARADIGMS FOR PUBLIC TRANSPORTATION

TR News, Issue 191, p. 2-5, 27

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1997
TECHNICAL REPORT OF SOUTHERN CALIFORNIA ASSOCIATION OF GOVERNMENTS' TRANSPORTATION PERFORMANCE INDICATORS

Transportation Research Record, Issue 1606, p. 103-114

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Showing 51 - 75 of 97 records