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2019
Trends of Home Deliveries in the U.S.: Changes from 2009 to 2017

Transportation Research Board 98th Annual Meeting, 15p

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2019
What Does the Future of Automated Driving Mean for Public Transportation?

Transportation Research Record: Journal of the Transportation Research Board

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2019
Editorial Patterns in Bicyclist and Pedestrian Crash Reporting

Transportation Research Record: Journal of the Transportation Research Board

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2019
Passenger-Centric Performance Metrics for the New York City Subway

Transportation Research Record: Journal of the Transportation Research Board

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2018
Customer-Focused Service Guarantees and Transparency Practices

TCRP Synthesis of Transit Practice, Issue 134, 130p

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2018
Which Types of Zero-Emissions Vehicles (ZEVs) Do Canadian Consumers Want and Why?

Transportation Research Board 97th Annual Meeting, 20p

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2018
Measuring the Effectiveness of a Transit Agency’s Social Media Engagement with Travelers

Transportation Research Record: Journal of the Transportation Research Board, Volume 2672, Issue 50, pp 46-55

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2018
Market Development of Autonomous Driving in Germany

Transportation Research Board 97th Annual Meeting, 22p

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2018
2018
People of Color Contemplating Bikeshare: Insights for Marketing and Outreach

Transportation Research Board 97th Annual Meeting, 16p

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2017-06
Initial Developments Supporting a Roadside Tree Removal Marketing Campaign

Transportation Research Circular, Issue E-C220, pp 552-573

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2017-02-15
2017
Addressing Difficult Customer Situations

TCRP Synthesis of Transit Practice, Issue 127, 87p

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2017
Public Transportation, Volume 6: Marketing, Fare Policy, and Transformative Data Trends

Transportation Research Record: Journal of the Transportation Research Board, Issue 2652, 142p

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2017
Application of the Principles of Energy Exchanges to the Rail Freight Sector

Transportation Research Record: Journal of the Transportation Research Board, Issue 2609, pp 28–35

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2017
Assessment of Link Level Variation of Connected Vehicle Market Penetration

Transportation Research Board 96th Annual Meeting, 12p

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2017
Evaluating the Promotion of Innovative Mobility Options with an Agent-Based Modeling and Simulation Approach

Transportation Research Record: Journal of the Transportation Research Board, Issue 2645, pp 176–183

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2017
The US Gulf in a Liquefied Natural Gas (LNG) Rich World

Transportation Research Board 96th Annual Meeting, 25p

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2017
Impact of Innovative Business Models on Electric Vehicle Adoption

Transportation Research Board 96th Annual Meeting, 14p

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