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376. 1996-04

MARKET RESEARCH AND SERVICE PLANNING. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS

Transportation Research Circular, Issue 460, p. 26-29

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377. 1996-04

EARNING CUSTOMER LOYALTY: RESEARCH, INCENTIVES, SATISFACTION. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE

Transportation Research Circular, Issue 460, p. 29-31

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378. 1996-04

BIG RESEARCH AT A SMALL AGENCY. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS

Transportation Research Circular, Issue 460, p. 31-34

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379. 1996-04

RETHINKING THE MANAGEMENT OF TRANSIT. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT

Transportation Research Circular, Issue 460, p. 35-38

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380. 1996-04

SATISFYING THE (INTERNAL AND EXTERNAL) CUSTOMER. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT

Transportation Research Circular, Issue 460, p. 38-40

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381. 1996-04

LABOR/MANAGEMENT COOPERATION. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT

Transportation Research Circular, Issue 460, p. 40-41

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382. 1996-04

TQM AND TEAMWORK IN SPOKANE. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT

Transportation Research Circular, Issue 460, p. 41-42

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383. 1996-04

EXPERIENCES IN CHANGING THE SERVICE PROVISION STRUCTURE. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"

Transportation Research Circular, Issue 460, p. 43-45

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384. 1996-04

ALTERNATIVE SERVICE PROVISION. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"

Transportation Research Circular, Issue 460, p. 46-49

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385. 1996-04

INNOVATIVE FUNDING. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"

Transportation Research Circular, Issue 460, p. 50-51

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386. 1996-04

TECHNOLOGY APPLICATIONS. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"

Transportation Research Circular, Issue 460, p. 51-54

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387. 1996-04

PUBLIC TRANSPORTATION: CHALLENGES AND OPPORTUNITIES. WORKSHOP RESOURCE PAPER

Transportation Research Circular, Issue 460, p. 55-63

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388. 1996-04

GRADUATED LICENSING: PAST EXPERIENCES AND FUTURE STATUS

Transportation Research Circular, Issue 458, 48 p.

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389. 1996-04

GRADUATED LICENSING: PAST EXPERIENCES AND FUTURE STATUS. INTRODUCTION

Transportation Research Circular, Issue 458, p. 5

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390. 1996-04

OVERVIEW OF THE YOUNG DRIVER PROBLEM IN THE UNITED STATES

Transportation Research Circular, Issue 458, p. 6-8

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391. 1996-04

ELEMENTS OF GRADUATED LICENSING

Transportation Research Circular, Issue 458, p. 9-12

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392. 1996-04

TYPES OF LICENSING SYSTEMS

Transportation Research Circular, Issue 458, p. 13-18

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393. 1996-04

HOW WE LICENSE IN THE UNITED STATES--PATHS TO LICENSURE

Transportation Research Circular, Issue 458, p. 19-22

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394. 1996-04

INITIAL LICENSES FOR YOUNG DRIVERS

Transportation Research Circular, Issue 458, p. 23-26

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395. 1996-04

GRADUATED DRIVER LICENSING FOR YOUNG NOVICE DRIVERS UNITED STATES EXPERIENCE

Transportation Research Circular, Issue 458, p. 27-30

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396. 1996-04

THE ONTARIO EXPERIENCE WITH GRADUATED LICENSING

Transportation Research Circular, Issue 458, p. 31-35

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397. 1996-04

GRADUATED DRIVER LICENSING IN NOVA SCOTIA

Transportation Research Circular, Issue 458, p. 36-39

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398. 1996-04

DRIVER EDUCATION AND GRADUATED LICENSING: HOW SHOULD THEY FIT TOGETHER?

Transportation Research Circular, Issue 458, p. 40-43

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399. 1996-04

AN ASSESSMENT OF GRADUATED DRIVER LICENSING: PROS & CONS

Transportation Research Circular, Issue 458, p. 44-48

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400. 1996-02

DISCUSSION PANEL REPORT: DOMESTIC AIRLINES

Transportation Research Circular, Issue 454, p. 35-39

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