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2004
QUALITY-OF-SERVICE PERCEPTIONS BY RURAL FREEWAY TRAVELERS: EXPLORATORY ANALYSIS

Transportation Research Record, Issue 1883, p. 132-139

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2004
FREEWAY USERS' PERCEPTIONS OF QUALITY OF SERVICE: COMPARISON OF THREE GROUPS

Transportation Research Record, Issue 1883, p. 150-157

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2004
AUTOMOBILE DRIVERS' PERCEPTIONS OF SERVICE QUALITY ON URBAN STREETS

Transportation Research Record, Issue 1883, p. 167-175

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2004
TRAFFIC FLOW THEORY AND HIGHWAY CAPACITY AND QUALITY OF SERVICE 2004

Transportation Research Record, Issue 1883, 212 p.

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2004
PERFORMANCE-BASED MEASURES IN TRANSIT FUND ALLOCATION

TCRP Synthesis of Transit Practice, Issue 56, 82 p.

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2004
TAXI DISPATCH SYSTEM BASED ON CURRENT DEMANDS AND REAL-TIME TRAFFIC CONDITIONS

Transportation Research Record, Issue 1882, p. 193-200

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2003-11
INTERNATIONAL TRANSIT STUDIES PROGRAM, REPORT ON THE SPRING 2003 MISSION: EXCELLENCE IN CUSTOMER SERVICE IN TRANSIT OPERATIONS IN SMALL TO MEDIUM-SIZED CITIES IN WESTERN EUROPE

TCRP Research Results Digest, Issue 64, 26 p.

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2003-03
SURVEYING THE ISSUES: CONFERENCE ON RURAL BUS TRANSPORTATION A CONTINUING SUCCESS

TR News, Issue 225, p. 23

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2003
TRANSIT CAPACITY AND QUALITY OF SERVICE MANUAL. 2ND EDITION

TCRP Report, Issue 100, 624 p.

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2003
TRAVEL-TIME RELIABILITY AS A MEASURE OF SERVICE

Transportation Research Record, Issue 1855, p. 74-79

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2003
FREEWAY QUALITY OF SERVICE: PERCEPTIONS FROM TRACTOR-TRAILER DRIVERS

Transportation Research Record, Issue 1852, p. 19-25

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2003
ANALYTICAL MODEL FOR PARATRANSIT CAPACITY AND QUALITY-OF-SERVICE ANALYSIS

Transportation Research Record, Issue 1841, p. 81-89

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2003
GENERATING TRANSIT PERFORMANCE MEASURES WITH ARCHIVED DATA

Transportation Research Record, Issue 1841, p. 109-119

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2003
FLORIDA METROPOLITAN PLANNING ORGANIZATION REPORTS ON TRANSIT CAPACITY AND QUALITY OF SERVICE: FIRST-YEAR EVALUATION

Transportation Research Record, Issue 1841, p. 128-134

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2003
MOBILITY MANAGEMENT STRATEGIES FOR THE NEXT DECADES: FINDINGS AND RECOMMENDATIONS FROM LARGEST EUROPEAN MOBILITY MANAGEMENT PROJECT

Transportation Research Record, Issue 1839, p. 173-181

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2003
CRITICAL MEASURES OF TRANSIT SERVICE QUALITY IN THE EYES OF OLDER TRAVELERS

Transportation Research Record, Issue 1835, p. 84-92

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2003
MEASURING PEDESTRIAN QUALITY OF SERVICE FOR MIDBLOCK STREET CROSSINGS: SELECTION OF POTENTIAL DETERMINANTS

Transportation Research Record, Issue 1828, p. 89-97

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2003
NETWORK DESIGN FOR INTERMODAL BARGE TRANSPORT

Transportation Research Record, Issue 1820, p. 17-25

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2003
FREIGHT TRANSPORT RESTRUCTURING IN THE BALTIC STATES

Transportation Research Record, Issue 1820, p. 77-81

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2002
NEED FOR A NEW COMMUTER CAR ENTRANCEWAY DESIGN FOR MIXED HIGH- AND LOW-LEVEL PLATFORMS

Transportation Research Record, Issue 1793, p. 40-46

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2002
STRATEGIES FOR IMPROVING PUBLIC TRANSPORTATION ACCESS TO LARGE AIRPORTS

TCRP Report, Issue 83, 149 p.

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2002
QUALITY BUS CORRIDORS IN DUBLIN

Transportation Research Record, Issue 1791, p. 121-126

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2002
MULTIMODAL CORRIDOR LEVEL-OF-SERVICE ANALYSIS

Transportation Research Record, Issue 1802, p. 1-6

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2002
MARGINAL DELAY: NEW MEASURE FOR QUALITY OF SERVICE AT SIGNALIZED INTERSECTIONS

Transportation Research Record, Issue 1802, p. 32-43

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2002
EFFECT OF COMPUTER-ASSISTED SCHEDULING AND DISPATCHING SYSTEMS ON PARATRANSIT SERVICE QUALITY

Transportation Research Record, Issue 1791, p. 51-58

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