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2003
CRITICAL MEASURES OF TRANSIT SERVICE QUALITY IN THE EYES OF OLDER TRAVELERS

Transportation Research Record, Issue 1835, p. 84-92

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2003
CUSTOMER PERSPECTIVES ON MULTILEVEL COACHES FOR INCREASING RAIL SYSTEM CAPACITY

Transportation Research Record, Issue 1838, p. 19-29

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2003
A GUIDEBOOK FOR DEVELOPING A TRANSIT PERFORMANCE-MEASUREMENT SYSTEM AND SUPPLEMENTARY MATERIAL (CD-ROM)

TCRP Report, v.p.

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2003
A GUIDEBOOK FOR DEVELOPING A TRANSIT PERFORMANCE-MEASUREMENT SYSTEM

TCRP Report, Issue 88, 382 p.

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2002
EFFECT OF COMPUTER-ASSISTED SCHEDULING AND DISPATCHING SYSTEMS ON PARATRANSIT SERVICE QUALITY

Transportation Research Record, Issue 1791, p. 51-58

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2002
THE NORTHWEST ARKANSAS TRANSIT ASSESSMENT STUDY

Eighth TRB Conference on the Application of Transportation Planning Methods, p. 214-225

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2002
USING CUSTOMER SURVEY DATA TO MONITOR THE PROGRESS OF DELAWARE'S STATEWIDE LONG-RANGE TRANSPORTATION PLAN

Seventh TRB Conference on the Application of Transportation Planning Methods, p. 120-132

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2002
PACE CUSTOMER SATISFACTION INDEX PROGRAM: THE VOICE OF THE CUSTOMER

Seventh TRB Conference on the Application of Transportation Planning Methods, p. 226-234

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2002
MEASURING SYSTEM PERFORMANCE: KEY TO ESTABLISHING OPERATIONS AS A CORE AGENCY MISSION

Transportation Research Record, Issue 1817, p. 155-162

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2002
INTENSIVE CUSTOMER FEEDBACK TO IMPROVE DELIVERY OF HIGHWAY MAINTENANCE PROGRAMS IN PENNSYLVANIA

Transportation Research Record, Issue 1812, p. 89-98

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2002
CUSTOMER-FOCUSED TRANSIT

TCRP Synthesis of Transit Practice, Issue 45, 108 p.

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2002
AERONAUTICS RESEARCH AND TECHNOLOGY FOR 2050: ASSESSING VISIONS AND GOALS -- LETTER REPORT

14 p.

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2001
EXPLORING CUSTOMER LOYALTY AS A TRANSIT PERFORMANCE MEASURE

Transportation Research Record, Issue 1753, p. 93-101

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2001
PERFORMANCE MEASURES TO IMPROVE TRANSPORTATION SYSTEMS AND AGENCY OPERATIONS. REPORT OF A CONFERENCE, IRVINE, CALIFORNIA, OCTOBER 29 - NOVEMBER 1, 2000

Transportation Research Board Conference Proceedings, Issue 26, 227 p.

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2001
IMPLEMENTING PERFORMANCE MEASUREMENT IN TRANSPORTATION AGENCIES

Transportation Research Board Conference Proceedings, Issue 26, p. 47-58

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2001
TIME MANAGEMENT IMPACTS OF PRETRIP ADVANCED TRAVELER INFORMATION SYSTEMS: FINDINGS FROM A WASHINGTON, D.C., CASE STUDY

Transportation Research Record, Issue 1774, p. 36-43

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2001
PUBLIC PERCEPTIONS OF THE MIDWEST'S PAVEMENTS: POLICIES AND THRESHOLDS FOR PAVEMENT IMPROVEMENT ON RURAL TWO-LANE HIGHWAYS

Transportation Research Record, Issue 1769, p. 11-19

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2001
DESIGNING SYNCHRONIZATION INTO BUS TIMETABLES

Transportation Research Record, Issue 1760, p. 28-33

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2001
SUCCESSFUL ARTERIAL STREET LIMITED-STOP EXPRESS BUS SERVICE IN CHICAGO

Transportation Research Record, Issue 1760, p. 74-80

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2001
FRANCHISING AND REFRANCHISING OF PASSENGER RAIL SERVICES IN BRITAIN

Transportation Research Record, Issue 1742, p. 1-8

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2001
CLIENT-ORIENTED WINTER ROAD MAINTENANCE: A CASE FROM THE SAVO-KARJALA REGION OF FINLAND

Transportation Research Record, Issue 1741, p. 179-182

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2000
The Northwest Arkansas Transit Assessment Study

Seventh National Conference on Transportation Planning for Small and Medium-Sized Communities, 13p

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2000
EVOLUTION, NOT REVOLUTION IN LIGHT RAIL VEHICLE (LRV) DESIGN

Light Rail: Investment for the Future. 8th Joint Conference on Light Rail Transit, 15p

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2000
ARTIMIS TELEPHONE TRAVEL INFORMATION SERVICE: CURRENT USE PATTERNS AND USER SATISFACTION

Transportation Research Record, Issue 1739, p. 9-14

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2000
CUSTOMER SATISFACTION AMONG TRANSIT RIDERS: HOW CUSTOMERS RANK THE RELATIVE IMPORTANCE OF VARIOUS SERVICE ATTRIBUTES

Transportation Research Record, Issue 1735, p. 123-132

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Showing 276 - 300 of 325 records