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Title: INTERNATIONAL SURVEY OF PERFORMANCE MEASUREMENT IN AIRPORTS
Accession Number: 00930536
Record Type: Component
Record URL: Availability: Transportation Research Board Business Office 500 Fifth Street, NW Find a library where document is available Abstract: The seemingly relentless growth in air traffic and the introduction of commercial and private models of airport ownership have changed the scope and significance of performance measurement for airport management, regulators, and stakeholders. The findings of a questionnaire survey are reported. The survey examined the nature and prevalence of the performance measurement of airports. Previous studies have examined specific airports or groups of airports and compared performance. This research assesses the way in which performance measures are used by management at the world's busiest passenger airports using empirical evidence collected principally through the means of a worldwide questionnaire survey of the 200 largest passenger airports. A rich picture of various performance measurement practices was discovered.
Supplemental Notes: This paper appears in Transportation Research Record No. 1788, Aviation: Airport and Air Traffic Economic and Operational Issues, Including 2002 TRB Distinguished Lecture.
Language: English
Corporate Authors: Transportation Research Board 500 Fifth Street, NW Authors: Francis, GFry, JHumphreys, IPagination: p. 101-106
Publication Date: 2002
Serial: ISBN: 0309077133
Features: References
(37)
; Tables
(7)
TRT Terms: Subject Areas: Aviation; Highways; Planning and Forecasting; Terminals and Facilities
Files: TRIS, TRB
Created Date: Sep 12 2002 12:00AM
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