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Title:

INTERNATIONAL SURVEY OF PERFORMANCE MEASUREMENT IN AIRPORTS

Accession Number:

00930536

Record Type:

Component

Availability:

Transportation Research Board Business Office

500 Fifth Street, NW
Washington, DC 20001 United States

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Order URL: http://worldcat.org/isbn/0309077133

Abstract:

The seemingly relentless growth in air traffic and the introduction of commercial and private models of airport ownership have changed the scope and significance of performance measurement for airport management, regulators, and stakeholders. The findings of a questionnaire survey are reported. The survey examined the nature and prevalence of the performance measurement of airports. Previous studies have examined specific airports or groups of airports and compared performance. This research assesses the way in which performance measures are used by management at the world's busiest passenger airports using empirical evidence collected principally through the means of a worldwide questionnaire survey of the 200 largest passenger airports. A rich picture of various performance measurement practices was discovered.

Supplemental Notes:

This paper appears in Transportation Research Record No. 1788, Aviation: Airport and Air Traffic Economic and Operational Issues, Including 2002 TRB Distinguished Lecture.

Language:

English

Corporate Authors:

Transportation Research Board

500 Fifth Street, NW
Washington, DC 20001 United States

Authors:

Francis, G
Fry, J
Humphreys, I

Pagination:

p. 101-106

Publication Date:

2002

Serial:

Transportation Research Record

Issue Number: 1788
Publisher: Transportation Research Board
ISSN: 0361-1981

ISBN:

0309077133

Features:

References (37) ; Tables (7)

Subject Areas:

Aviation; Highways; Planning and Forecasting; Terminals and Facilities

Files:

TRIS, TRB

Created Date:

Sep 12 2002 12:00AM

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