00795318

Component

The City of San Diego Street Maintenance Division maintains all of the streets, alleys, sidewalks, street trees, storm drain systems, street lights, traffic signals, traffic signs, pavement striping and markings, marked curbs, fences, guardrails, and bridges for a city of 1.2 million people living over 402 square miles. San Diego's Street Division also provides services such as street sweeping, emergency response to hazards and storm water pollution control management and enforcement. The Street Division had a major challenge. The primary request tracking system was limited and overloaded. There were over a million separate items to maintain, and 363 employees to manage, as well as their equipment and materials. Numerous maintenance contracts were in process, new technologies were being evaluated, and there was an annual budget of $42 million to develop and manage. To address these challenges, a goal was set to complete a major new service tracking, work management, inventory management, and management information system in one year. To achieve this within budget and on schedule seemed an impossible task. This was especially true within the constraints of working in the public sector. However, when the year was over, they had done better than that. More was done than originally planned, and it was completed on time and within the planned budget. This paper describes the process used to do this system implementation, the methods to improve the work management practices of the Division, and the system that was created.

Session B

English

10p

2000

Ninth AASHTO/TRB Maintenance Management Conference

Geographic information systems; Highway maintenance; Implementation; Inventory control; Maintenance management; Management information systems; Tracking systems

San Diego (California)

Highways; Maintenance and Preservation; Research; I60: Maintenance

TRIS, TRB

Jul 18 2000 12:00AM

• AN INVESTIGATION OF VOLUME, SAFETY, AND VEHICLE SPEEDS DURING WINTER STORM EVENTS
• CENTRALLY ORGANIZED TEMPORARY TRAFFIC CONTROL TEAMS - PILOTING AN INDEPENDENT PROFIT CENTER
• PERFORMANCE MEASUREMENT FOR SNOW AND ICE CONTROL ACTIVITIES: A PILOT PROJECT IN WASHINGTON STATE
• TEAM WORK IN WINTER MAINTENANCE - FIRST HAND EXPERIENCES
• WINTER MAINTENANCE STANDARDS ON CYCLE WAYS