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Title:

PERFORMANCE MEASUREMENT FOR SNOW AND ICE CONTROL ACTIVITIES: A PILOT PROJECT IN WASHINGTON STATE

Accession Number:

00795317

Record Type:

Component

Availability:

Transportation Research Board Library

500 Fifth Street, NW
Washington, DC 20001 United States

Abstract:

In 1996 the Washington State Department of Transportation (WSDOT) implemented a system of performance measures and service level ratings for highway maintenance activities known as the Maintenance Accountability Process (MAP). The MAP did not initially include service levels for snow and ice control activities based on field measurement as it does for the majority of other maintenance activities. This was due to the complexity of measuring performance for an activity linked to unpredictable weather events, rapidly changing roadway conditions, and climates ranging from arid to alpine. Since MAP's inception, WSDOT's ability to communicate maintenance-related outcomes and develop performance-based budgets has increased dramatically. Not only have these improvements stabilized the highway maintenance budget, they have also resulted in increased funding for maintenance activities in which service levels were below targeted goals. The MAP is also being increasingly utilized by WSDOT regional maintenance personnel as a management tool to assist them in delivering maintenance services throughout the state. After having gained three years of experience with performance measures and service levels for a variety of maintenance activities, WSDOT maintenance personnel decided it was time to gain similar benefits for snow and ice control activities by developing and implementing a pilot project including performance measures, service levels, and field measurement protocols.

Report/Paper Numbers:

Session B

Language:

English

Corporate Authors:

Transportation Research Board

500 Fifth Street, NW
Washington, DC 20001 United States

Authors:

Baroga, E V

Pagination:

11p

Publication Date:

2000

Conference:

Ninth AASHTO/TRB Maintenance Management Conference

Location: Juneau, Alaska
Date: 2000-7-16 to 2000-7-20
Sponsors: American Association of State Highway and Transportation Officials; Transportation Research Board; Federal Highway Administration; Alaska Department of Transportation and Public Facilities; and Iowa Department of Transportation.

Features:

Figures (3)

Uncontrolled Terms:

Maintenance accountability

Geographic Terms:

Washington (State)

Subject Areas:

Finance; Highways; Maintenance and Preservation; I62: Winter Maintenance

Files:

TRIS, TRB

Created Date:

Jul 18 2000 12:00AM

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