00781438

Component

https://doi.org/10.3141/1685-16

http://scholar.google.com...gram&publication_year=1999

To advance the level of public-involvement (PI) practices throughout the agency, meet the public's demand for an expanded role in decision making, and develop better relationships with customers, the Kansas Department of Transportation (KDOT) is implementing one of the first agencywide PI Programs in the nation. Qualitative surveys were conducted with employees, the public, and 22 DOTs, and input from more than 200 agency personnel was used to develop the KDOT PI Plan. The three "landmarks" of KDOT's innovative PI Program include (a) an agencywide PI Program instead of a project-specific program, (b) training programs and additional resources that help enable every KDOT employee to better serve as an ambassador for the agency, and (c) recommendations to change business practices that seek public input and use input in decision-making processes. One major area of focus is decentralizing communication and increasing district involvement to develop closer local ties. Revisions to business practices include (a) screening projects early in the development phase so that the scope, budget, and schedule can be revised, if necessary, in response to public concerns; (b) convening a Project Delivery Group made up of representatives from various bureaus and the district to improve internal and external communication on complex projects; (c) using a 10-part step-by-step process to create project-specific PI Plans; (d) hiring PI professionals at headquarters and in each district; and (e) encouraging employees to address questions and issues at the local level.

This paper appears in Transportation Research Record No. 1685, Transportation Planning, Programming, Public Participation, and Land Use.

English

p. 120-127

1999

Transportation Research Record

0309071119

Figures (1) ; Tables (3)

Communications; Decision making; Employees; Innovation; Professional personnel; Programming (Planning); Public participation; Public relations; State departments of transportation; Transportation planning

Kansas

Highways; Planning and Forecasting; Public Transportation; Society; I72: Traffic and Transport Planning

TRIS, TRB, ATRI

Jan 4 2000 12:00AM

• (UN)PREDICTABILITY IN TRAFFIC AND TRANSPORT DECISION MAKING
• ACCESSIBILITY INDICES: PILOT STUDY AND POTENTIAL USE IN STRATEGIC PLANNING
• ANALYSIS OF DEMAND FOR ROAD-BASED TRANSPORT FACILITIES: A BI-LEVEL PROGRAMMING APPROACH
• CHURCHMANS CROSSING INFRASTRUCTURE INVESTMENT PROJECT: A COMPREHENSIVE APPROACH TO TRANSPORTATION AND LAND USE SOLUTIONS
• DESIGNING AN EFFECTIVE APPROACH TO THE PUBLIC: ALASKA'S EXPERIENCE
• DRAFTING JAPAN'S NEW 5-YEAR ROAD IMPROVEMENT AND MANAGEMENT PROGRAM: A NEW APPROACH
• FIRM LOCATION IN THE MEPLAN MODEL OF SACRAMENTO
• IDENTIFYING INTERMODAL CONNECTOR NEEDS: OREGON'S APPROACH
• IMPORTANCE OF PUBLIC INVOLVEMENT: A LOOK AT CAR-FREE CITY POLICY IN THE NETHERLANDS
• IN THE POSSIBILITIES ARE THE SOLUTIONS: ASSESSMENT AND IMPLICATIONS OF THE PUBLIC-INVOLVEMENT PROCESS DURING THE ENVIRONMENTAL IMPACT STUDY OF THE WOODROW WILSON BRIDGE
• INTEGRATING STATEWIDE PLANNING AND PROGRAMMING: A PRINCIPLE-BASED APPROACH
• ISSUES RELATING TO USE OF TRAVEL MODELS IN BENEFIT-COST ANALYSIS
• LIGHT-RAIL-TRANSIT IMPACTS IN PORTLAND: THE FIRST TEN YEARS
• OPTIMIZING TRANSPORTATION INFRASTRUCTURE PLANNING WITH A MULTIOBJECTIVE GENETIC ALGORITHM MODEL
• PARKING REQUIREMENTS AND HOUSING AFFORDABILITY: CASE STUDY OF SAN FRANCISCO
• PEOPLE'S OPINIONS AND ROAD POLICIES: EFFECTS OF PUBLIC INVOLVEMENT ACTIVITIES BY THE ROAD COUNCIL IN JAPAN
• POLICY ANALYSIS USING THE SACRAMENTO MEPLAN LAND USE-TRANSPORTATION INTERACTION MODEL
• RESEARCH AND DEVELOPMENT PROGRAM FOR INTEGRATED URBAN MODELS
• SCENARIOS AND REGIONAL STRATEGIC TRANSPORTATION PLANNING
• STATEWIDE TRAVEL FORECASTING PRACTICE: A CRITICAL REVIEW
• THROUGH-TRIP TABLES FOR SMALL URBAN AREAS: A METHOD FOR QUICK-RESPONSE TRAVEL FORECASTING
• TOWARD REFLECTING PUBLIC PERCEPTION OF QUALITY OF SERVICE IN PLANNING, DESIGNING, AND OPERATING HIGHWAY FACILITIES
• TRAFFIC CALMING IN NEW DEVELOPMENTS: AVOIDING THE NEED FOR FUTURE FIXES
• TRANSPORTATION CONCURRENCY: FLORIDA'S EXAMPLE
• USING A TRANSPORTATION IMPROVEMENT PROGRAM DATABASE AND A PARTNERSHIP APPROACH TO IMPROVE PROJECT DELIVERY
• USING COMMODITY FLOW SURVEY DATA TO DEVELOP A TRUCK TRAVEL-DEMAND MODEL FOR WISCONSIN