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Title: MEASURING RESULTS AND DEMONSTRATING PERFORMANCE AT NEWARK AIRPORT MONORAIL
Accession Number: 00771127
Record Type: Component
Record URL: Availability: Transportation Research Board Business Office 500 Fifth Street, NW Find a library where document is available Abstract: Most transit operations are big and complex and involve large numbers of people and millions of dollars of equipment. Because of their size and the fact that their business is providing service to the public, transit systems must deal with problems effectively. Very often service providers can find themselves in never-ending crisis management, trying to keep the system running, giving equal attention to every problem regardless of its impact, and becoming lost in the technology. During the startup operations of the Newark Airport (airport code EWR) monorail, Booz-Allen created a number of computer programs to perform automated analysis of the monorail's daily automatic train supervision log. These programs provided metrics for measuring the progress of problem resolution for the various subsystems involved with train operations. These analysis tools, which helped managers and technicians to make the decisions prioritizing resources and to characterize the behavior of new technology, are discussed.
Supplemental Notes: This paper appears in Transportation Research Record No. 1669, Public Transit Planning, Management and Performance, and Marketing and Fare Policy.
Language: English
Corporate Authors: Transportation Research Board 500 Fifth Street, NW Authors: Rosenheimer, D MDexter, JPagination: p. 73-80
Publication Date: 1999
Serial: ISBN: 030907066X
Features: Figures
(7)
; Tables
(3)
TRT Terms: Identifier Terms: Subject Areas: Highways; Operations and Traffic Management; Planning and Forecasting; Public Transportation; Railroads
Files: TRIS, TRB, ATRI
Created Date: Oct 11 2000 12:00AM
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