00722620

Component

This report summarizes the experiences of Region 4 of the Oregon Department of Transportation (ODOT) in implementing a program of Self-Directed Highway Maintenance Teams. The program has been in existence for over five years (1990-1995) and is still ongoing. The program received an award in 1994 for innovations in government from the Ford Foundation and Harvard University. The report is organized to first set the stage for the actual program and the lessons learned and then discuss the actual details. The Background section describes the environment at ODOT when the program was first begun and the situation that led to initiating this program. The Program Description describes how the self-directed team program actually took place and highlights the milestones and dates where key events occurred. The Literature Review section summarizes some of the key literature sources about self-directed teams at the time the program was begun and sets a theoretical context for the program. It also discusses some recent work that may be helpful for others undertaking similar programs. The Lessons Learned section discusses the details of the program and the authors findings about what worked and what didn't. It looks at team issues, process issues, management and leadership issues, and agency-wide issues that affected this particular program. The Conclusions section briefly summarizes the key conclusions from throughout the report.

Preprint C-1

English

41p

1996

Eleventh Equipment Management Workshop

Appendices (1) ; Figures (2) ; Tables (1)

Guides to the literature; Highway maintenance; Innovation; Literature reviews; Maintenance management; Measures of effectiveness; Personnel management; Road crews; State departments of transportation; Working conditions

Effectiveness

Oregon

Oregon

Administration and Management; Highways; Maintenance and Preservation; I10: Economics and Administration; I60: Maintenance

TRIS, TRB

Jun 24 1996 12:00AM