00722599

Component

https://onlinepubs.trb.or...trcircular/460/460-006.pdf

A hypothetical organization is proposed that has broken out of all the boxes and established a new way of doing business. To do this, the employees of this organization live by a set of principles. Simply stated these are: (1) We move quicker when we share a common direction and a sense of community; (2) We stand by each other in tough times; and (3) It pays to take turns doing the hard tasks and it pays to take turns sharing leadership. These principles are applied to "geese" and it is shown that, if we break out of the mold and look at innovative models, even look at geese as a model for organizational change, we will develop real strategies for innovation in transit.

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00722593

English

p. 14-16

1996-4

Transportation Research Circular

Public Transportation Management and Planning in a Rapidly Changing Environment: Strategies for Survival

Digital/other

Innovation; Management; Planning; Public transit; Strategic planning; Workshops

Principles

Administration and Management; Highways; Planning and Forecasting; Public Transportation

TRIS, TRB

Jun 20 1996 12:00AM

• ALTERNATIVE SERVICE PROVISION. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• BIG RESEARCH AT A SMALL AGENCY. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS
• CHALLENGES IN SALT LAKE CITY. PRESENTATION AT WORKSHOP SESSION ON: THE CHANGING ENVIRONMENT IN PUBLIC TRANSPORTATION MANAGEMENT AND PLANNING
• EARNING CUSTOMER LOYALTY: RESEARCH, INCENTIVES, SATISFACTION. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE
• EXPERIENCES IN CHANGING THE SERVICE PROVISION STRUCTURE. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• INNOVATIVE FUNDING. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• INSIGHTS FROM LAS VEGAS. PRESENTATION AT WORKSHOP SESSION ON: THE CHANGING ENVIRONMENT IN PUBLIC TRANSPORTATION MANAGEMENT AND PLANNING
• LABOR/MANAGEMENT COOPERATION. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• MARKET RESEARCH AND SERVICE PLANNING. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS ON: FUNDING - RESPONDING TO THE NEW ENVIRONMENT: ISTEA AND BEYOND
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS ON: MANAGEMENT - CONVERTING CHALLENGES INTO OPPORTUNITIES
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS ON: PLANNING - METHODS TO MEET FUTURE MARKETS
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS: ONE BOARD MEMBER'S PERSPECTIVE
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS: ONE GENERAL MANAGER'S PERSPECTIVE
• PUBLIC TRANSPORTATION: CHALLENGES AND OPPORTUNITIES. WORKSHOP RESOURCE PAPER
• RETHINKING THE MANAGEMENT OF TRANSIT. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• SATISFYING THE (INTERNAL AND EXTERNAL) CUSTOMER. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• TECHNOLOGY APPLICATIONS. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• TQM AND TEAMWORK IN SPOKANE. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• USING MARKET RESEARCH TO MANAGE CHANGE. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS