00722595

Component

https://onlinepubs.trb.or...trcircular/460/460-002.pdf

The task of these breakout sessions was to debate the management aspects in public transportation and to identify the issues, barriers, and solutions to consider relative to the changing environment as discussed at this workshop. Session participants identified the following barriers and issues: transit agencies lack focus and direction; cultural and environmental barriers impede management decisions; governing boards fail to provide adequate leadership; management lacks leadership skills and/or management skills; and the structure and skills of the employee work force can cause management difficulties. Solutions identified by participants are listed.

Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved.

00722593

English

p. 4-6

1996-4

Transportation Research Circular

Public Transportation Management and Planning in a Rapidly Changing Environment: Strategies for Survival

Digital/other

Leadership; Management; Public transit; Workshops

Administration and Management; Highways; Planning and Forecasting; Public Transportation

TRIS, TRB

Jun 20 1996 12:00AM

• ALTERNATIVE SERVICE PROVISION. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• BIG RESEARCH AT A SMALL AGENCY. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS
• CHALLENGES IN SALT LAKE CITY. PRESENTATION AT WORKSHOP SESSION ON: THE CHANGING ENVIRONMENT IN PUBLIC TRANSPORTATION MANAGEMENT AND PLANNING
• EARNING CUSTOMER LOYALTY: RESEARCH, INCENTIVES, SATISFACTION. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE
• EXPERIENCES IN CHANGING THE SERVICE PROVISION STRUCTURE. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• INNOVATIVE FUNDING. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• INSIGHTS FROM LAS VEGAS. PRESENTATION AT WORKSHOP SESSION ON: THE CHANGING ENVIRONMENT IN PUBLIC TRANSPORTATION MANAGEMENT AND PLANNING
• LABOR/MANAGEMENT COOPERATION. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• MARKET RESEARCH AND SERVICE PLANNING. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS ON: FUNDING - RESPONDING TO THE NEW ENVIRONMENT: ISTEA AND BEYOND
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS ON: PLANNING - METHODS TO MEET FUTURE MARKETS
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS: ONE BOARD MEMBER'S PERSPECTIVE
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS: ONE GENERAL MANAGER'S PERSPECTIVE
• PUBLIC TRANSPORTATION: CHALLENGES AND OPPORTUNITIES. WORKSHOP RESOURCE PAPER
• RETHINKING THE MANAGEMENT OF TRANSIT. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• SATISFYING THE (INTERNAL AND EXTERNAL) CUSTOMER. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• TEACHING TRANSIT THE IMPORTANCE OF PRINCIPLES. PRESENTATION AT WORKSHOP SESSION ON: THE CHANGING ENVIRONMENT IN PUBLIC TRANSPORTATION MANAGEMENT AND PLANNING
• TECHNOLOGY APPLICATIONS. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• TQM AND TEAMWORK IN SPOKANE. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• USING MARKET RESEARCH TO MANAGE CHANGE. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS