00722593

Monograph

https://onlinepubs.trb.or...ubs/trcircular/460/460.pdf

The Workshop on Public Transportation Management and Planning in a Rapidly Changing Environment: Strategies for Survival was held at the Arnold and Mabel Beckman Center in Irvine, California. During approximately the first half of the workshop, a series of presentations were made relating to four primary themes that provided focus for the participants - 1) the changing transit environment, 2) uses of market research, 3) transit management issues, and 4) innovative and nontraditional strategies to provide transit service. Using the results of the presentations, the remainder of the workshop concentrated on major issues that needed to be addressed by the transit community. Through a series of breakout sessions, three major topics were discussed by the participants: Management - Converting Challenges to Opportunities; Planning - Methods to Meet Future Markets; and Funding - Responding to the New Environment: ISTEA and Beyond. This Transportation Research Board Circular contains a summary of the workshop proceedings. Following the documentation of the breakout sessions, the workshop presentations are provided, including a summary of several case studies and panel discussions associated with major topics. The Circular concludes with the workshop resource paper, "Public Transportation: Challenges and Opportunities" by Katherine F. Turnbull. A list of workshop participants is provided.

Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved.

English

72 p.

1996-4

Transportation Research Circular

Public Transportation Management and Planning in a Rapidly Changing Environment: Strategies for Survival

Digital/other

Finance; Financing; Innovation; Management; Market research; Planning; Public transit; Strategic planning; Workshops

Administration and Management; Finance; Highways; Planning and Forecasting; Public Transportation

TRIS, TRB, ATRI

Jun 20 1996 12:00AM

• ALTERNATIVE SERVICE PROVISION. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• BIG RESEARCH AT A SMALL AGENCY. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS
• CHALLENGES IN SALT LAKE CITY. PRESENTATION AT WORKSHOP SESSION ON: THE CHANGING ENVIRONMENT IN PUBLIC TRANSPORTATION MANAGEMENT AND PLANNING
• EARNING CUSTOMER LOYALTY: RESEARCH, INCENTIVES, SATISFACTION. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE
• EXPERIENCES IN CHANGING THE SERVICE PROVISION STRUCTURE. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• INNOVATIVE FUNDING. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• INSIGHTS FROM LAS VEGAS. PRESENTATION AT WORKSHOP SESSION ON: THE CHANGING ENVIRONMENT IN PUBLIC TRANSPORTATION MANAGEMENT AND PLANNING
• LABOR/MANAGEMENT COOPERATION. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• MARKET RESEARCH AND SERVICE PLANNING. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS ON: FUNDING - RESPONDING TO THE NEW ENVIRONMENT: ISTEA AND BEYOND
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS ON: MANAGEMENT - CONVERTING CHALLENGES INTO OPPORTUNITIES
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS ON: PLANNING - METHODS TO MEET FUTURE MARKETS
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS: ONE BOARD MEMBER'S PERSPECTIVE
• OVERVIEW OF WORKSHOP BREAKOUT SESSIONS: ONE GENERAL MANAGER'S PERSPECTIVE
• PUBLIC TRANSPORTATION: CHALLENGES AND OPPORTUNITIES. WORKSHOP RESOURCE PAPER
• RETHINKING THE MANAGEMENT OF TRANSIT. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• SATISFYING THE (INTERNAL AND EXTERNAL) CUSTOMER. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• TEACHING TRANSIT THE IMPORTANCE OF PRINCIPLES. PRESENTATION AT WORKSHOP SESSION ON: THE CHANGING ENVIRONMENT IN PUBLIC TRANSPORTATION MANAGEMENT AND PLANNING
• TECHNOLOGY APPLICATIONS. PRESENTATION AT WORKSHOP SESSION ON: ADDRESSING OUR CHALLENGES: SOLUTIONS "OUTSIDE THE BOX"
• TQM AND TEAMWORK IN SPOKANE. PRESENTATION AT WORKSHOP SESSION ON: OPPORTUNITY AND FEASIBILITY OF CHANGING TRANSIT MANAGEMENT
• USING MARKET RESEARCH TO MANAGE CHANGE. PRESENTATION AT WORKSHOP SESSION ON: USING MARKET RESEARCH TO IMPROVE TRANSIT MANAGEMENT AND SERVICE DECISIONS