00627181

Component

http://onlinepubs.trb.org...trr/1992/1359/1359-001.pdf

https://scholar.google.co...+Yim&publication_year=1992

To improve toll collection services, toll agencies in California are considering an electronic toll collection system for state-owned toll bridges and toll roads. Potential benefits of this system seem apparent, yet little is known about how consumers respond to the new technology. In October and December 1990, several surveys were conducted among San Francisco Bay Area motorists. The surveys show that Bay Area motorists are highly receptive to electronic toll collection technology. The perceived benefits of the technology include reduced traffic congestion at toll gates and improved air quality. The surveys also suggest that demand for the electronic toll collection service among commercial users is more elastic with respect to cost than it is among motorists.

This paper appears in Transportation Research Record No. 1359, Economics, Finance, and Administration. Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved

English

p. 3-10

1992

Transportation Research Record

030905222X

Figures (3) ; References (6) ; Tables (9)

Air quality; Automated toll collection; Benefits; Consumer behavior; Costs; Data collection; Improvements; Reduction (Chemistry); Surveys; Traffic congestion

San Francisco Bay Area

San Francisco Bay Area

Finance; Highways; I10: Economics and Administration

TRIS, TRB, ATRI

Mar 31 1993 12:00AM

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