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Title: CAN TOTAL QUALITY MANAGEMENT WORK IN THE PUBLIC CONSTRUCTION ARENA?
Accession Number: 00625123
Record Type: Component
Availability: Find a library where document is available Abstract: Total quality management (TQM) has been demonstrated to increase productivity and profitability in numerous applications in manufacturing and some service industries. However, its viability as a major management philosophy in engineering and construction has not been widely established. The same is true in the general area of government agency operations and more specifically in the field of public-sector construction. In this paper we discuss the principles and operational elements of TQM in terms of the unique characteristics of public construction. The quality improvement programs of three major federal construction agencies are discussed, and conclusions are drawn concerning the success factors for making TQM work in public construction.
Supplemental Notes: This paper appears in Transportation Research Record No. 1340, Managing Quality: A National Perspective. Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved
Monograph Title: Monograph Accession #: 01404961
Language: English
Authors: Oswsald, Thomas HBurati Jr, James LPagination: p. 40-47
Publication Date: 1992
Serial: ISBN: 0309052041
Features: References
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TRT Terms: Subject Areas: Administration and Management; Bridges and other structures; Construction; Highways; I10: Economics and Administration; I50: Construction and Supervision of Construction
Files: TRIS, TRB, ATRI
Created Date: Oct 19 1993 12:00AM
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