00450888

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http://onlinepubs.trb.org...trr/1984/1002/1002-002.pdf

https://scholar.google.co...avis&publication_year=1984

In 1981 the Washington State Department of Transportation undertook a review of the agency to identify productivity improvements. The program yielded savings in nearly all functional areas without reducing service. The method for study relied on a three-person internal core team for management, with special sub-teams for technical subjects. One division was treated separately by a consultant. The Washington experience indicates the validity of using internal resources to bring about savings and changed attitudes toward productivity. The study, which took less than 2 years, evolved into a formal permanent productivity program in the department based on the foundation laid by the review. The program, demonstrating agency policies of cost consciousness and visible savings, is believed to have contributed to the success of efforts to increase state gasoline taxes by increasing agency political credibility. The authors do not offer their methods as a panacea to all state departments of transportation and highways, but believe that the internal approach to productivity improvements is worth considering.

Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved. Publication of this paper sponsored by Committee on Manpower Management and Productivity.

01419883

pp 7-9

1984

Transportation Research Record

63rd Annual Meeting of the Transportation Research Board

0309038111

Print

Administration; Improvements; Productivity; Reviews; Savings; State departments of transportation

Washington (State)

Administration and Management; Highways; Planning and Forecasting; Public Transportation; I10: Economics and Administration

TRIS, TRB

Feb 28 1986 12:00AM

• A FRAMEWORK FOR EVALUATING TRANSIT MAINTENANCE RESOURCE UTILIZATION
• EXTRABOARD SCHEDULING, WORKERS' COMPENSATION, AND OPERATOR STRESS IN PUBLIC TRANSIT: RESEARCH RESULTS AND MANAGERIAL IMPLICATIONS
• RESTRUCTURING THE DOT RESEARCH ORGANIZATION: WASHINGTON STATE CASE STUDY
• The Dynamics of Vehicle Operator Absenteeism