00386407

Monograph

http://onlinepubs.trb.org/Onlinepubs/nctrp/rpt6/6.pdf

The model programs documented in this report will guide general mangers, officials of transit unions, and others responsible for human resources development in initiating and maintaining quality-of-work-life programs within transit agencies. Of interest to the same individuals should be a companion document, the final report (NCTRP Report 5), which thoroughly documents the study effort leading to the model programs and provides the information needed for a more complete understanding of quality of work life and its relationship to the transit industry. Although quality-of-work-life programs may focus on particular employees or groups of employees, the initiation and success of a program many times depend on the attitude and environment created by upper management and, if unionized, the interaction between management and the affected unions. Therefore, recommendations on the potential application of quality-of-work-life programs required consideration of both transit agencies as a whole and individual employees. This report on model programs provides specific guidance for initiating and maintaining programs within a transit agency.

Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved.

37 p.

1983-12

NCTRP Report

Digital/other

Appendices (1) ; Figures (7) ; References

Committees; Human factors; Incentives; Job analysis; Labor relations; Labor unions; Management; Motivation; Productivity; Quality circles; Quality of life; Supervision

Task force

Administration and Management; Highways; Public Transportation; Safety and Human Factors; I10: Economics and Administration

TRIS, TRB

Jun 28 1984 12:00AM