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Title:

A Phased Logic Model Approach to Public Involvement Performance Measurement

Accession Number:

01658671

Record Type:

Component

Abstract:

Performance measurement is a key method for evaluating and improving services in transportation, yet few agencies have systematically evaluated public participation in transportation planning. Review of previous studies reveals that measures of effectiveness and techniques for evaluation vary widely, and often provide cursory reporting of the immediate outputs of involvement efforts, rather than system outcomes related to public participation. Interviews and government documents from three detailed cases in the United States transportation planning suggest that complexity, perceived subjectivity and an extended period of project development creates challenges for performance measurement of public participation. To demonstrate use of the logic model approach for evaluation of public participation, the research team performed three case studies that separate broad phases of projects into context, implementation, and results. This phased approach supports the identification of performance measures that may address immediate outputs of a public participation process, in addition to intermediate and later outcomes related to public participation. Results from the multiple case studies suggest that performance measures are more likely to be sustained and impactful when devised for simplicity, supported by an agency champion, and resources are in place for institutionalization of the process as part of agency operations. The logic model approach clarifies that performance targets should be tailored by an organization to address a particular phase of the project development process.

Supplemental Notes:

This paper was sponsored by TRB committee ADA60 Standing Committee on Public Involvement in Transportation.

Report/Paper Numbers:

18-00053

Language:

English

Authors:

Griffin, Greg P
Radtke, Alexandra R
Metsker-Galarza, Madison
Stoeltje, Gretchen
Geiselbrecht, Tina
Ettelman, Ben
Simek, Chris

Pagination:

13p

Publication Date:

2018

Conference:

Transportation Research Board 97th Annual Meeting

Location: Washington DC, United States
Date: 2018-1-7 to 2018-1-11
Sponsors: Transportation Research Board

Media Type:

Digital/other

Features:

Figures; References; Tables

Uncontrolled Terms:

Subject Areas:

Planning and Forecasting; Transportation (General)

Source Data:

Transportation Research Board Annual Meeting 2018 Paper #18-00053

Files:

TRIS, TRB, ATRI

Created Date:

Jan 8 2018 10:02AM