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Title:

Advances In Developing a Cross-Trained Workforce

Accession Number:

01614948

Record Type:

Monograph

Abstract:

Cross-training (CT) is an established employee-development approach many public and private sector organizations use to improve performance, create a culture that enables innovation, and reduce disruptions associated with workforce transition. While there are many examples of successful CT application, CT experience within transportation agencies is under reported. This report summarizes findings from a scan workshop of CT within transportation agencies and other organizations. Scan team members and host agencies met in March 2015 to share their practices. In all, scan participants reviewed CT activities in nine state DOTs (California, Connecticut, Iowa, Missouri, Ohio, Oregon, Tennessee, Utah, and Virginia) and one federal agency (the National Institutes of Health). The scan includes: (1) Investigation of related agency statistics and applicable legislation, rules, standards, policies, and mandates pertaining to worker CT. (2) Identification of dissemination strategies, advances in practice, emerging technologies and lessons learned, and barriers to dissemination. (3) Identification of supporting documents, including training plans and required certifications. (4) Identification of supporting performance measures, including metrics, performance evaluations, and corrective action procedures. (5) Identification of sustainability topics, such as ensuring future resources, succession planning and training, and developing and maintaining champions. (6) Identification of successful strategies and conditions under which each is applicable and best suited. (7) Documented examples of successful CT programs, position descriptions, and dissemination plans.

Report/Paper Numbers:

NCHRP Project 20-68A
Scan 13-01

Language:

English

Corporate Authors:

Arora and Associates, P.C.

Lawrenceville, NJ United States

American Association of State Highway and Transportation Officials (AASHTO)

444 North Capitol Street, NW
Washington, DC 20001 United States

National Cooperative Highway Research Program

Washington, DC 20001 United States

Authors:

Holland, Amanda
Alexander, Olivia P
Arpin, Vicki
Duncan, Greg
Emery, Todd A
Lee, Jane
Wilkinson, Lee
Smith, Rick A

Pagination:

122p

Publication Date:

2016-8

Edition:

Scan Team Report

Media Type:

Digital/other

Features:

Appendices; Figures; References; Tables

Subject Areas:

Education and Training; Highways

Files:

TRIS, ATRI, USDOT

Created Date:

Oct 25 2016 10:20AM