01372708

Component

Several cities in the developing world are transforming decentralized bus transit services into integrated transit systems. These programs aspire to improve service quality and mitigate negative impacts, such as pollution and traffic injuries and deaths. However, implementation processes in Santiago, Chile and elsewhere have proven difficult. One contributing factor has been a lack of integration of community concerns in the planning process. In this paper, the authors provide a framework for direct identification of user needs and apply it to the ongoing process in Bogotá, Colombia. Bogotá is integrating its BRT system with reorganized bus services throughout the city. Using expert interviews and a semi-structured community survey, the authors identify awareness, expectations and aspiration gaps, as well as equity concerns. They also suggest specific actions to improve user information during system implementation. The methods developed for this research and understanding of Bogotá’s lessons are useful for improving planning and implementation of other large-scale transit integration processes.

This paper was sponsored by TRB committee ABE90 Transportation in the Developing Countries

01362476

12-1502

English

17p

2012

Transportation Research Board 91st Annual Meeting

Digital/other

Figures; References; Tables

Developing countries; Needs assessment; Programming (Planning); Public transit; Surveys; Transportation planning

Columbia

Passenger Transportation; Planning and Forecasting; Policy; Public Transportation; I72: Traffic and Transport Planning

Transportation Research Board Annual Meeting 2012 Paper #12-1502

TRIS, TRB

Feb 8 2012 5:02PM