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Title: Vehicle Operator Recruitment, Retention, and Performance in ADA Complementary Paratransit Operations
Accession Number: 01167158
Record Type: Monograph
Availability: Transportation Research Board Business Office 500 Fifth Street, NW Find a library where document is available Abstract: This report provides guidance on the relationships that influence and enhance operator recruitment, retention, and performance in American with Disabilities Act (ADA) complementary paratransit services. This report includes examples of programs, efforts, and industry best practices and provides suggestions and methods for improving operator recruitment, retention, and performance. The information in the report is formulated to help public transit agencies improve productivity, manage costs, and offer passengers improved ADA paratransit service quality. The report covers ADA complementary paratransit services that are contracted out, provided in-house, or operated through a brokerage. This report will be helpful to public transit agencies and paratransit service providers.
Report/Paper Numbers: Project F-13
Language: English
Authors: Thatcher, Russell HProcopio, ThomasFerris, CarolineDavis, MaryMorris, ClementineRodman, WillKoffman, DavidWeiner, RichardJacobson, LisaGolden, MarilynPagination: 139p
Publication Date: 2010
Serial: ISBN: 9780309154932
Media Type: Print
Features: Appendices
(4)
; Bibliography; Figures; References
(45)
; Tables
TRT Terms: Identifier Terms: Subject Areas: Administration and Management; Public Transportation; I10: Economics and Administration
Files: TRIS, TRB, ATRI
Created Date: Aug 31 2010 1:22PM
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