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Title:

Outsourcing Decision Making in Public Organizations: Proposed Methodology and Initial Analytic Results from a Department of Transportation

Accession Number:

01152685

Record Type:

Component

Availability:

Transportation Research Board Business Office

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Washington, DC 20001 United States
Order URL: http://www.trb.org/Main/Blurbs/Research_and_Education_2010_164862.aspx

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Order URL: http://worldcat.org/isbn/9780309160759

Abstract:

In the past several decades, departments of transportation (DOTs) have explored outsourcing as an alternative to human resource development or as an enhancement to productivity. Many studies have looked at outsourcing within DOTs: some indicate success and some indicate failure. Little agreement is found in either process or scope within the governmental outsourcing literature. A potential solution to the decision to outsource in public agencies is explored through a comprehensive, process-based evaluation linking DOT goals and managerial insight to competencies, a hierarchical evaluation to indicate a potential priority list based on management insight, a knowledge audit to address knowledge transfer and loss, a traditional cost collection and market analysis, and an evaluation of human resource expertise and utilization. The process leads to an outsourcing decision support tool that evaluates the multidimensional implications of outsourcing, allowing potential functions to be hierarchically listed for outsourcing and informing decision makers of functions that need internal resource allocation.

Monograph Title:

Research and Education 2010

Monograph Accession #:

01328278

Report/Paper Numbers:

10-3309

Language:

English

Authors:

Eger III, Robert J
Samaddar, Subhashish

Pagination:

pp 37-47

Publication Date:

2010

Serial:

Transportation Research Record: Journal of the Transportation Research Board

Issue Number: 2199
Publisher: Transportation Research Board
ISSN: 0361-1981

ISBN:

9780309160759

Media Type:

Print

Features:

References (48) ; Tables (5)

Subject Areas:

Administration and Management; Transportation (General); I10: Economics and Administration

Files:

TRIS, TRB, ATRI

Created Date:

Jan 25 2010 11:39AM

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