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Title:

Improving the Usability of a Complex Household Travel Survey: An Evaluation of User Requirements

Accession Number:

01127555

Record Type:

Component

Availability:

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Washington, DC 20001 United States
Order URL: http://trb.org/Main/Blurbs/Information...ographic_Information_Systems_162392.aspx

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Order URL: http://worldcat.org/isbn/9780309126205

Abstract:

Data quality refers not only to statistical characteristics of a respective data set but also includes further dimensions that are closely related to user requirements in regard to content, convenience of access, comprehensibility, and usability. Especially with respect to data sets designated for multiple secondary analyses by heterogeneous users, particular attention must be given to data processing, data documentation, and supplementary information. Within the context of a large-scale national household travel survey, a two-stage evaluation approach was developed to get a better understanding of a data set’s usability for various parties. The evaluation process consisted of two parts: first, a retrospective online user survey was completed to get a general overview of the user community, the respective context of data usage, and the users’ overall satisfaction. Subsequently, a one-day user workshop was held. While the survey was designed mainly as an exploratory instrument for effectively revealing the majority of relevant issues, the workshop was intended to discuss complex or controversial matters with highly qualified and committed stakeholders. Both the survey and the workshop revealed the crucial role of a user-centered approach when a survey is conducted. In fact, quite a few survey adjustments can be accomplished with reasonable effort while ensuring comparability and keeping within a given budget. Mostly, these adjustments are related to data processing, documentation, and information. On the basis of the findings, general recommendations were made, with special emphasis on the essential consideration of different user requirements.

Monograph Accession #:

01141653

Report/Paper Numbers:

09-1526

Language:

English

Authors:

Schulz, Angelika
Nobis, Claudia
Follmer, Robert
Jesske, Birgit
Gruschwitz, Dana

Pagination:

pp 11-17

Publication Date:

2009

Serial:

Transportation Research Record: Journal of the Transportation Research Board

Issue Number: 2105
Publisher: Transportation Research Board
ISSN: 0361-1981

ISBN:

9780309126205

Media Type:

Print

Features:

References (5) ; Tables (4)

Uncontrolled Terms:

Subject Areas:

Data and Information Technology; Highways; Planning and Forecasting; I72: Traffic and Transport Planning

Files:

TRIS, TRB

Created Date:

Jan 30 2009 5:45PM

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