01031612

Component

https://doi.org/10.3141/1978-25

http://scholar.google.com...sman&publication_year=2006

Managing large, complex urban transportation systems involves numerous stakeholders because of decentralized ownership and operation of distinct pieces of the physical network and services. To deliver better service to users, many urban regions are adopting technological and operational solutions, both of which necessitate interaction among the decentralized organizations. This research applies systems engineering analysis techniques—design structure matrix and clustering—to improve efficiency and effectiveness of organizational interactions between agencies as they deploy intelligent transportation systems (ITS) and attempt to integrate their operations. Specifically, this paper examines the application of clustering to the institutional structure set forth by the regional ITS architecture for metropolitan Seattle, Washington. Clustering of Seattle area organizations noted previously unidentified multilateral relationships that offer potential for more efficient interagency interactions and, ultimately by extension, delivery of more effective transportation services to users.

01039156

English

pp 193-200

2006

Transportation Research Record: Journal of the Transportation Research Board

0309099889

Print

Figures (7) ; References (23) ; Tables (2)

Cluster analysis; Customer service; Decentralization; Intelligent transportation systems; Interagency relations; Matrices (Mathematics); Organizational factors; Stakeholders; Systems engineering; Urban transportation

Integrated transportation systems; Regional ITS architecture

Seattle (Washington)

Administration and Management; Highways; Marine Transportation; Operations and Traffic Management; Planning and Forecasting; Public Transportation; Railroads; I72: Traffic and Transport Planning; I73: Traffic Control

TRIS, TRB, ATRI

Mar 3 2006 10:45AM

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