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Title:

Matching user demand and technical supply for the design of traveler information services

Accession Number:

01389358

Record Type:

Component

Availability:

Transportation Research Board Business Office

500 Fifth Street, NW
Washington, DC 20001 United States

Abstract:

The majority of states across Australia have a publicly funded traveller information service in operation. They clearly provide some benefits to the travelling public, but there has been limited reported analysis of user opinions of the services and even less reported analysis of user preferences for the type of information provided prior to service set up. Traveller information services are one of the Intelligent Transport Systems applications which can provide significant benefits to the travelling public in time saved, avoided congestion, reduced stress and the avoidance of unsafe conditions. When applied at a suitable scale, these benefits also offer an opportunity to reduce negative environmental impacts of transport, such as greenhouse gas emissions, in the short to medium term. To have these systems gain acceptance and be in use at a scale that will produce environmental benefits, demand-side analysis of user requirements is needed. This paper describes the application of stated choice based survey techniques to create a structure and set of tools for describing the responsiveness of travellers to a traveller information service. Using choice-based methods, we created a tool to demonstrate the methodology used to investigate the trade-offs and decision processes used by consumers in using such a product.

Monograph Accession #:

01389354

Language:

English

Corporate Authors:

Transportation Research Board

500 Fifth Street, NW
Washington, DC 20001 United States

Authors:

Smith, N
Salim, V
Gannon, J
Olaru, D
Wigan, M

Pagination:

13p

Publication Date:

2005

Subject Areas:

Operations and Traffic Management; Policy

Source Agency:

ARRB

Melbourne, Victoria Australia

Files:

ITRD, TRIS, TRB, ATRI

Created Date:

Aug 23 2012 3:23AM

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