TRB Pubsindex
Text Size:
x

« Prev Next »

Return to Results | New Search

Bookmark and Share

Title:

EVALUATING LEVEL OF SERVICE AT AIRPORT PASSENGER TERMINALS: REVIEW OF RESEARCH APPROACHES

Accession Number:

00984592

Record Type:

Component

Availability:

Transportation Research Board Business Office

500 Fifth Street, NW
Washington, DC 20001 United States
Order URL: http://www.trb.org/Main/Public/Blurbs/155484.aspx

Find a library where document is available


Order URL: http://worldcat.org/isbn/0309094836

Abstract:

Establishing measures to evaluate the level of service (LOS) at airport passenger terminals is of interest to airlines and airport operators. Airport LOS has been evaluated at individual airports, but no standard method or reporting system exists. Airport passenger terminal LOS and capacity have been research topics over the past two decades. More recently, studies have been initiated to identify the passenger terminal problem in general and capacity and service measures in particular. In 1986, FAA responded to concerns about an inadequate understanding of passenger terminal capacity constraints by commissioning TRB to study ways to measure airport capacity. This study recognized that the capacity of any given airport facility cannot be evaluated without defining acceptable LOS values. Currently, however, little agreement exists on analysis methods. No universally accepted way exists to measure LOS for airport terminal buildings. In this regard, various approaches developed by different agencies and researchers are reviewed. This review is useful for professionals interested in applying one of the methods previously developed but not having access to all published information, especially the new approaches. The intent of this review is to motivate new research on the subject, which would facilitate the integration of various existing methods or the development of new approaches.

Supplemental Notes:

This paper appears in Transportation Research Record No. 1888, Safety, Economy, and Efficiency in Airport and Airspace Management and Operations.

Monograph Accession #:

00984591

Language:

English

Corporate Authors:

Transportation Research Board

500 Fifth Street, NW
Washington, DC 20001 United States

Authors:

Correia, A
Wirasinghe, S C

Pagination:

p. 1-6

Publication Date:

2004

Serial:

Transportation Research Record

Issue Number: 1888
Publisher: Transportation Research Board
ISSN: 0361-1981

ISBN:

0309094836

Features:

Figures (4) ; References (34)

Subject Areas:

Aviation; Public Transportation; Terminals and Facilities

Files:

TRIS, TRB, ATRI

Created Date:

Jan 24 2005 12:00AM

More Articles from this Serial Issue: