00935349

Component

https://doi.org/10.3141/1802-11

http://scholar.google.com...Deek&publication_year=2002

A proposed macroscopic methodology for measuring the level of service (LOS) of toll plazas has been developed using delay as the measure of effectiveness (MOE). On the basis of field research and data analyses, the 85th percentile of the cumulative individual vehicular delay was found to be the most comprehensive measure for evaluating the LOS at a toll plaza. Other MOEs were examined but found to be less flexible with different plaza configurations and lane payment types. More than 55,000 individual vehicular records from three mainline toll plazas in Orlando, Florida, representing eight different plaza configurations with varied percentages of electronic toll collection (ETC) usage were used to validate the methodology. TPSIM, a toll plaza simulation model, was used to produce an additional 49 scenarios representing the three plazas with varied percentages of ETC usage and 21 additional plaza configurations. Service time was examined to determine the level at which a driver begins to feel discomfort and inconvenience at a toll plaza. An LOS hierarchy was established based on the conclusions of this analysis, feedback from professionals, and reference to the Highway Capacity Manual (HCM) 2000. The 85th delay percentile graphs from each of the plaza analysis results for LOS values were also observed to be similar.

This paper appears in Transportation Research Record No. 1802, Traffic Flow Theory and Highway Capacity 2002.

English

p. 86-96

2002

Transportation Research Record

030907729X

Figures (4) ; References (16) ; Tables (6)

Automated toll collection; Level of service; Measures of effectiveness; Methodology; Service time; Toll plazas; Traffic delays

Highway Capacity Manual

Toll plaza configurations

Orlando (Florida)

Highways; Operations and Traffic Management; Terminals and Facilities; I71: Traffic Theory

TRIS, TRB, ATRI

Dec 6 2003 12:00AM

• ADAPTATION OF "HIGHWAY CAPACITY MANUAL" 2000 FOR PLANNING-LEVEL ANALYSIS OF TWO-LANE AND MULTILANE HIGHWAYS IN FLORIDA
• ANALYTIC, MICROSCOPIC MODEL OF TRAFFIC FLOW AND TRAVEL TIME
• APPLICATION OF CAR-FOLLOWING SYSTEMS IN MICROSCOPIC TIME-SCAN SIMULATION MODELS
• APPLICATION OF CAR-FOLLOWING SYSTEMS TO QUEUE DISCHARGE PROBLEM AT SIGNALIZED INTERSECTIONS
• COMPARISON OF DELAY ON ARTERIALS BY SIMULATION AND "HIGHWAY CAPACITY MANUAL" COMPUTATIONS
• COMPARISON OF DELAYS FROM HIGHWAY CAPACITY SOFTWARE, SYNCHRO, PASSER II AND IV, AND CORSIM FOR URBAN ARTERIALS
• COMPARISON OF GREENSHIELDS, PIPES, AND VAN AERDE CAR-FOLLOWING AND TRAFFIC STREAM MODELS
• DESIGN AND IMPLEMENTATION OF CONTROL-THEORY-BASED MICROSCOPIC TRAFFIC FLOW MODEL
• DETAILED OBSERVATIONS OF SATURATION HEADWAYS AND START-UP LOST TIMES
• DEVELOPING A MEASURE OF TRAFFIC CONGESTION: FUZZY INFERENCE APPROACH
• DEVELOPMENT OF HIGHWAY CONGESTION INDEX WITH FUZZY SET MODELS
• DYNAMIC PROGRAMMING APPROACH FOR ONLINE FREEWAY FLOW PROPAGATION ADJUSTMENT
• EMPIRICAL FEATURES OF CONGESTED PATTERNS AT HIGHWAY BOTTLENECKS
• FIELD EVALUATION OF "HIGHWAY CAPACITY MANUAL" 2000 ANALYSIS PROCEDURES FOR TWO-LANE HIGHWAYS
• GENERAL-PURPOSE METHODOLOGY FOR ESTIMATING LINK TRAVEL TIME WITH MULTIPLE-POINT DETECTION OF TRAFFIC
• HYBRID NEURO-FUZZY APPLICATION IN SHORT-TERM FREEWAY TRAFFIC VOLUME FORECASTING
• KINEMATIC WAVE TRAFFIC FLOW MODEL FOR MIXED TRAFFIC
• MARGINAL DELAY: NEW MEASURE FOR QUALITY OF SERVICE AT SIGNALIZED INTERSECTIONS
• MULTIMODAL CORRIDOR LEVEL-OF-SERVICE ANALYSIS
• MULTIPLE CAR-FOLLOWING DATA WITH REAL-TIME KINEMATIC GLOBAL POSITIONING SYSTEM
• REAL-TIME INDUCTIVE-SIGNATURE-BASED LEVEL OF SERVICE FOR SIGNALIZED INTERSECTIONS
• RECONSTRUCTION OF FALSE AND MISSING DATA WITH FIRST-ORDER TRAFFIC FLOW MODEL
• REVIEW OF EMPIRICAL RESEARCH ON CONGESTED FREEWAY FLOW
• SIMULATION OF FREEWAY WEAVING AREAS
• TECHNIQUE FOR COMPARING OPERATION OF ALTERNATIVE INTERCHANGE TYPES
• TOTAL CAPACITIES AT ALL-WAY STOP-CONTROLLED INTERSECTIONS: VALIDATION AND COMPARISON OF "HIGHWAY CAPACITY MANUAL" PROCEDURE AND ADDITION-CONFLICT-FLOW TECHNIQUE
• UNCERTAINTY IN OPERATIONAL ANALYSIS OF TWO-LANE HIGHWAYS
• VARIATIONS IN CAPACITY AND DELAY ESTIMATES FROM MICROSCOPIC TRAFFIC SIMULATION MODELS