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Title:

COMMUNICATING WITH PERSONS WITH DISABILITIES IN A MULTIMODAL TRANSIT ENVIRONMENT
Cover of COMMUNICATING WITH PERSONS WITH DISABILITIES IN A MULTIMODAL TRANSIT ENVIRONMENT

Accession Number:

00808618

Record Type:

Monograph

Availability:

Find a library where document is available


Order URL: http://worldcat.org/isbn/0309069033

Abstract:

This synthesis will be of interest to transit agency professionals and the consultants who work with them in dealing with travelers with disabilities. These are travelers with sensory, vision, hearing, and cognitive impairments who need alternative methods for accessing and processing the transit information that is now being commonly provided to the general public. The report describes current North American transit practice in information and communication technologies, as well as operations, implementation, and human factor issues. Attention is given to information and communication technologies related to planning, customer service, marketing, and training that can improve the travel experience for all persons traveling in a transit environment. The focus is on the communication techniques and technologies for persons with sensory and cognitive disabilities. This document from the Transportation Research Board integrates information from a literature review, survey responses from 19 transit agencies, and extensive telephone interviews with seven specific providers.

Supplemental Notes:

Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved

Report/Paper Numbers:

Project J-7,
Topic SB-05

Language:

English

Corporate Authors:

Transportation Research Board

500 Fifth Street, NW
Washington, DC 20001 United States

Authors:

Iannuzziello, A S

Pagination:

56 p.

Publication Date:

2001

Serial:

TCRP Synthesis of Transit Practice

Issue Number: 37
Publisher: Transportation Research Board
ISSN: 1073-4880

ISBN:

0309069033

Features:

Appendices (4) ; References; Tables (10)

Geographic Terms:

North America

Subject Areas:

Data and Information Technology; Education and Training; Highways; Planning and Forecasting; Public Transportation; Safety and Human Factors

Files:

TRIS, TRB, ATRI

Created Date:

Apr 13 2001 12:00AM