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Title:

TRAINING REQUIREMENTS FOR TRANSPORTATION OPERATIONS PERSONNEL

Accession Number:

00468173

Record Type:

Component

Availability:

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Order URL: http://worldcat.org/isbn/0039039142

Abstract:

This paper discusses the skills required for transit operations personnel and the training provided after individuals are hired. Using the Operations Division of the Central Ohio Transit Authority as a case study, the paper examines the different training and other qualifications a transit authority might require of their employees as well as training opportunities they should be offered for the purposes of self-motivation and enhancing the possibility of advancement. For higher level positions such as assistant general manager, operations executive assistant, and superintendents of different departments, in addition to competency in the area of specialization, a degree in business administration is desired. Operations are generally divided into the major functional areas of transportation, maintenance, and building and grounds; each area is headed by a superintendent. The majority of motor coach operators, clerical staff, maintenance staff for equipment and buildings, and other positions, are unionized. After selection for most of these positions, employees are given on-the-job training, possibly supplemented by special training offered by equipment manufacturers. Employees are provided various incentives to enhance job performance and opportunity for advancement through training and education activities, including (a) tuition reimbursement programs for courses and for continuing education, (b) reimbursement for expenses incurred in attending and participation in professional meetings, and (c) contracting for training programs. The paper concludes with the observation that a dynamic process exists, and that the success of the process depends on the realistic assessment of skills needed for various positions and the establishment of a comprehensive program to develop further technical skills, leadership qualities, and the ability to deal effectively with others and with problems.

Supplemental Notes:

Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved.

Monograph Accession #:

00468164

Corporate Authors:

Transportation Research Board

500 Fifth Street, NW
Washington, DC 20001 United States

Authors:

Reading, James E
England, Barbara A
Strecker, James W

Pagination:

pp 124-130

Publication Date:

1985

Serial:

Transportation Research Board Special Report

Issue Number: 210
Publisher: Transportation Research Board
ISSN: 0360-859X

Conference:

Conference on Surface Transportation Education and Training

Location: Williamsburg Virginia, United States
Date: 1984-10-28 to 1984-10-31
Sponsors: Urban Mass Transportation Administration; Federal Highway Administration; U.S. Department of Transportation

ISBN:

0-039-03914-2

Media Type:

Digital/other

Features:

Figures (2)

Uncontrolled Terms:

Human resources

Subject Areas:

Administration and Management; Education and Training; Highways; Planning and Forecasting; Public Transportation; I10: Economics and Administration

Files:

TRIS, TRB, ATRI

Created Date:

Apr 30 1988 12:00AM

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