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Title:

Guidebook for Conducting Airport User Surveys and Other Customer Research

Accession Number:

01831884

Record Type:

Monograph

Availability:

Find a library where document is available


Order URL: http://www.worldcat.org/oclc/1288687526

Abstract:

This report is a comprehensive resource for gathering and analyzing the data needed to better understand the demographics, behaviors, needs, and attitudes of air passengers and other airport users. The report updates ACRP Report 26: Guidebook for Conducting Airport User Surveys, which was published in 2009. It will be of particular interest to researchers and airport industry practitioners who wish to use the most recent developments in traditional research strategies and the latest methods and tools to obtain the data needed to make informed decisions about planning and operations.

Report/Paper Numbers:

ACRP Project 01-43

Language:

English

Authors:

Franz, Jennifer D
Holbert, Heather Taylor
Garrow, Laurie A
Gosling, Geoffrey D
Kamp, Mark Vande
Harmon, Lisa
Ward, Stephanie

Pagination:

245p

Publication Date:

2021

Serial:

ACRP Research Report

Issue Number: 235
Publisher: Transportation Research Board
ISSN: 2572-3731

ISBN:

9780309094221

Media Type:

Digital/other

Features:

Appendices; Bibliography; Figures; Glossary; References; Tables

Subject Areas:

Aviation; Passenger Transportation; Planning and Forecasting

Files:

TRIS, TRB, ATRI

Created Date:

Dec 27 2021 10:33AM