01747474

Monograph

http://www.domesticscan.org/download/4857/

http://www.domesticscan.o...tation-system-technologies

This report summarizes the findings from the scan “Leading Practices in Modifying Agency Organization and Management to Accommodate Changing Transportation System Technologies.” The purpose of the scan was to investigate and exchange information about how Departments of Transportation (DOTs) are changing their organizations, institutional arrangements, and management practices to improve transportation system performance through the implementation of new technologies and/or other innovative programs, while at the same time maintaining their traditional role in capital improvement, operations, and maintenance programs. However, the focus of this scan was not on technology deployments; rather, it was on exposing its panel members to detailed examples of new organizational structures and management approaches that foster greater collaboration and communication across the entire DOT agency. A scan team consisting of representatives from state DOTs, the Federal Highway Administration (FHWA), and the American Association of State Highway and Transportation Officials (AASHTO) was formed to guide the scan and develop findings, recommendations, and implementation actions. The scan team ultimately decided to interview and study various cultural, leadership, organization, staffing, business process, performance management, and collaboration aspects of the state transportation agencies of Utah, Maryland, Washington State, Tennessee, Iowa, and Minnesota. These states were asked to consider a list of amplifying questions as they prepared their presentations. The scan team did not require the presenters to formally submit written responses to the amplifying questions, but it did ask that the presenting teams address as many topics contained in the amplifying questions as possible. The topics were ultimately organized into the following thematic areas, as were the findings, observations, recommendations, and implementation strategies: Leadership and Cultural Traits of Highly Successful Organizations; People – Knowledge, Skills, and Abilities and the Strategies to Attract Them; Organizational Structures – A Study of Principles; Business Process Improvements; Performance Management; and Collaboration at Its Finest.

NCHRP Project 20 68A, Scan 18-02

English

87p

2020-1

Domestic Scan Team Report

Digital/other

Appendices; Figures

Business administration; Communication; Cooperation; Leadership; Management and organization; Personnel; Selection and appointment; State departments of transportation; Technological innovations

Iowa; Maryland; Minnesota; Tennessee; Utah; Washington (State)

Administration and Management; Transportation (General)

TRIS

Jul 23 2020 12:01PM