01742443

Monograph

http://www.trb.org/Main/Blurbs/180798.aspx

The objective of this synthesis is to identify state departments of transportation (DOTs) that have experience using e-ticketing technology and provide an overview of the implementation of these technologies to identify success factors and challenges. This synthesis collected the information regarding material-specific tracking technologies being used by state transportation agencies (STAs), pilot efforts using e-ticketing and lessons learned to date, barriers to implementing e-ticketing for those agencies not using this technology, and tools and applications available to implement e-ticketing. The information contained in this synthesis was obtained using three sources. First, the consultant compiled existing research into a literature review. Second, a survey captured the state of practice of e-ticketing within STAs. Finally, the consultant conducted follow-up interviews with selected states. The findings show that although e-ticketing project experience is limited to 10 STAs, awareness and interest is widespread. Those 10 STAs generally had successful pilots with positive feedback from stakeholders (STA personnel, contractors, material suppliers, and hauling companies). Considering costs and benefits, all users believed the benefits outweighed the costs and were either “very satisfied” or “satisfied” with their experience. Further, all user states are planning additional use of e-ticketing technologies. The e-tickets were used for documenting the project, determining pay quantities, and occasionally tracking yield and accepting/rejecting loads. Effective strategies include finding willing partners, planning for data ownership/transfer, hands-on training for end users, and leveraging subject matter experts in experienced states.

Project 20-05, Topic 50-07

English

115p

2020

NCHRP Synthesis of Highway Practice

9780309481397

Digital/other

Appendices; References

Building materials; Construction management; Data communications; Procurement; Records management; Technological innovations; Ticketing; Tracking systems

Construction; Data and Information Technology; Highways

TRIS, TRB, ATRI

Jun 16 2020 11:22AM