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Title: Supporting Strategic Change with Knowledge Management: Washington State’s Work in Progress
Accession Number: 01618667
Record Type: Component
Availability: Find a library where document is available Abstract: The Washington State Department of Transportation (Washington State DOT) is drawing on lean management and knowledge management to design new, more efficient ways of working, to maximize the use of staff knowledge, as well as of data and information. Washington State DOT received a grant from the Federal Highway Administration’s Accelerated Innovation Deployment (AID) demonstration program to help support this effort. In this article, Leni Oman, Knowledge Strategist, Engineering Policy and Innovation, Washington State DOT, outlines and reports on the progress of grant project deliverables including: the practical solutions approach, evolving lean culture, mapping business processes, developing a performance framework, mapping capabilities, mapping information flow, capturing operational knowledge, and enabling a learning culture.
Language: English
Authors: Oman, LeniPagination: pp 17-21
Publication Date: 2016-9
Serial: Media Type: Digital/other
Features: Photos
TRT Terms: Identifier Terms: Geographic Terms: Subject Areas: Administration and Management; Data and Information Technology; Planning and Forecasting; Transportation (General)
Files: TRIS, TRB, ATRI
Created Date: Nov 21 2016 8:52PM
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