TRB Pubsindex
Text Size:

Title:

Development of a Professional Services Management Training Program: A Case Study

Accession Number:

01515751

Record Type:

Component

Availability:

Transportation Research Board Business Office

500 Fifth Street, NW
Washington, DC 20001 United States

Find a library where document is available


Order URL: http://worldcat.org/isbn/9780309295048

Abstract:

The lack of training programs in systems that allow insufficient references in departments of transportation (DOTs) can create a procurement and administration process that is inefficient, inconsistent, and ineffective. Public agency activities related to contracts must be efficient, fair, and consistent to maintain compliance with state and federal policies. The South Carolina DOT identified a need to develop a comprehensive training program for professional service contract managers to support consistent and efficient execution of department contracts. The objectives of this study were to develop a training program for South Carolina DOT professional services contract managers and to evaluate the training program for statewide adoption. The study resulted in the development of a comprehensive training program to ensure that current and future South Carolina DOT contract managers across the department procure and administer professional services contracts with consistency and effectiveness. Lessons learned and issues identified during development of the training program by an external research team, with oversight by a South Carolina DOT steering committee, are discussed. The training was implemented with South Carolina DOT contract managers in a pilot training session that included contract managers and their supervisors. This paper’s presentation of the training program’s development process and unique experiences can be applied to other state DOTs to support the improvement of their procurement and administrative processes.

Monograph Title:

Research and Education 2014

Monograph Accession #:

01537215

Report/Paper Numbers:

14-5152

Language:

English

Authors:

Tupper, Lee L
Bausman, Dennis
Chowdhury, Mashrur
Bhavsar, Parth

Pagination:

pp 29–34

Publication Date:

2014

Serial:

Transportation Research Record: Journal of the Transportation Research Board

Issue Number: 2414
Publisher: Transportation Research Board
ISSN: 0361-1981

ISBN:

9780309295048

Media Type:

Print

Features:

Figures (2) ; References (10)

Uncontrolled Terms:

Subject Areas:

Administration and Management; Education and Training; Transportation (General); I10: Economics and Administration

Files:

PRP, TRIS, TRB, ATRI

Created Date:

Jan 27 2014 3:48PM

More Articles from this Serial Issue: