|
Title: Development of a Professional Services Management Training Program: A Case Study
Accession Number: 01515751
Record Type: Component
Record URL: Availability: Transportation Research Board Business Office 500 Fifth Street, NW Find a library where document is available Abstract: The lack of training programs in systems that allow insufficient references in departments of transportation (DOTs) can create a procurement and administration process that is inefficient, inconsistent, and ineffective. Public agency activities related to contracts must be efficient, fair, and consistent to maintain compliance with state and federal policies. The South Carolina DOT identified a need to develop a comprehensive training program for professional service contract managers to support consistent and efficient execution of department contracts. The objectives of this study were to develop a training program for South Carolina DOT professional services contract managers and to evaluate the training program for statewide adoption. The study resulted in the development of a comprehensive training program to ensure that current and future South Carolina DOT contract managers across the department procure and administer professional services contracts with consistency and effectiveness. Lessons learned and issues identified during development of the training program by an external research team, with oversight by a South Carolina DOT steering committee, are discussed. The training was implemented with South Carolina DOT contract managers in a pilot training session that included contract managers and their supervisors. This paper’s presentation of the training program’s development process and unique experiences can be applied to other state DOTs to support the improvement of their procurement and administrative processes.
Monograph Title: Monograph Accession #: 01537215
Report/Paper Numbers: 14-5152
Language: English
Authors: Tupper, Lee LBausman, DennisChowdhury, MashrurBhavsar, ParthPagination: pp 29–34
Publication Date: 2014
ISBN: 9780309295048
Media Type: Print
Features: Figures
(2)
; References
(10)
TRT Terms: Identifier Terms: Uncontrolled Terms: Subject Areas: Administration and Management; Education and Training; Transportation (General); I10: Economics and Administration
Files: PRP, TRIS, TRB, ATRI
Created Date: Jan 27 2014 3:48PM
More Articles from this Serial Issue:
|