01333033

Component

Train dwell times and schedules are particularly important during service peak periods and short headways. Miscreant passenger behavior such as the inappropriate or malevolent use of the emergency communication alarm has a detrimental effect upon maintaining the service timetable. There is a general absence of literature in the transportation field examining this problem or offering potential solutions. This paper discusses a collaborative research project carried out between Monash University’s Department of Design and the French National Railway (SNCF). The method for this research drew upon behavioral psychology and crime prevention techniques to aid in the formulation of a design strategy to reduce the instances of malevolent mis-use of alarms. Leveraging the physical design of the environment to provoke desired behaviors in people is a technique widely used in various disciplines from large architecture projects to more subtle uses of applied psychology. This paper describes the background to the problem as it manifests itself on SNCF’s network in Paris and models potential design solutions that may have pertinence for other networks similarly afflicted around the world.

The DVD lists the title of this paper as: Design Strategies for Mitigating Misuse of Onboard Communication Alarms on Suburban Trains in Paris.

01329018

11-2261

English

18p

2011

Transportation Research Board 90th Annual Meeting

DVD

Figures; Photos; References (9)

Design; Emergency communication systems; False alarms (Security); Headways; Passenger security; Passenger trains; Peak hour traffic; Public transit; Suburbs

Paris (France)

Design; Planning and Forecasting; Public Transportation; Railroads; I20: Design and Planning of Transport Infrastructure

Transportation Research Board Annual Meeting 2011 Paper #11-2261

TRIS, TRB

Feb 17 2011 6:07PM