01157057

Component

Pace is in the final phase of a Federal Transit Administration (FTA) funded project to demonstrate to both vendors and transit agencies the viability of an evolutionary step in computer aided dispatch/automatic vehicle location (CAD/AVL) design. It is anticipated that a decision support system integrated with CAD/AVL will dramatically improve dispatchers ability to effectively manage their fleet in real-time. Pace dispatchers have been using an advanced CAD/AVL system since 2004. The existing Continental Inc. CAD/AVL system, like other CAD/AVL systems, meets a large portion of the core requirements for a decision support system. However, there are key core requirements lacking that the CAD/AVL systems need to develop and incorporate including: (1) the ability to include external sources of information with the CAD/AVL messages to provide a complete “operational picture;” (2) design and incorporate a rules base that defines and sets the threshold and priority level for early service disruption notifications; (3) design and incorporate a rules base for service restoration options and strategies to be associated with each service disruption type; and (4) design and integrate a user interface that automatically provides a prioritized list of identified service disruptions including associated service restoration options. The idea to develop an operations decision support system came about from a consensus of transit CAD/AVL users that dispatchers do not have the time to process the real-time data and use the CAD/AVL tools to fix service problems before they reach a critical stage. The goal of the project is to implement a decision support system, and provide feedback to the FTA on the results, areas needing improvement, and lessons learned.

01157862

English

7p

2009

Bus & Paratransit Conference & International Bus Roadeo/Bus Rapid Transit Conference

CD-ROM

Figures (2)

Automatic vehicle location; Decision support systems; Dispatching; Planning and design; Public transit; Transit operating agencies; Transit oriented development

Computer aided dispatch (CAD)

Data and Information Technology; Operations and Traffic Management; Public Transportation; I72: Traffic and Transport Planning

TRIS, TRB

May 10 2010 3:48PM

• A New Way of Thinking about Graffiti Removal and Prevention
• “You’ve got the Data, Now What?” Incorporating Historical Data from CAD/AVL Systems to Meet Agency On-Time Performance Goals
• Achieving Safety and Efficiency through Driver Training
• Analyzing Occupational Skills and Creating Career Ladders
• Best Practices in Communicating with Bus Operators
• BRT & Accessibility: Getting it Right from the Start
• Case Study: Use of a Charrette in BRT Station-Area Planning
• Combining Automatic Vehicle Locator and Automated Passenger Counters
• Communicating With Your Paratransit Customers
• Coordinating Transportation and Land Use in Rural Jurisdictions
• Creating Intentional Space: Peace in Public Places
• Design Considerations for BRT Level Boarding Station Platforms
• Designing Shuttle Services for Niche Markets
• Eliminating Bus Bunching - Building a Process, Information Source, and Tool Box for Improving Service
• Green Is Keen, But What Does It Mean For My New Maintenance Facility?
• How Data-Warehousing Can Benefit the Whole Agency: A Case Study of a Recent Deployment at the Chattanooga Area Regional Transit Authority
• How to Make Computer Aided Dispatch Work Efficiently Through Independent Automation
• Improving Community Walkability through Partnerships and Planning
• Integrated Technology: MARTA A Case Study
• MARTA/CCT Joint Paratransit Service Plan and Implementation- Shared Responsibility/Reciprocity
• Mentoring for Strength, Retention and Success
• Mobile Devices Empower the Workforce
• Mobile Video Systems Increase Efficiency and Safety
• New Web-based Technology Gives Operators Greater Control in Selecting Roster Assignments
• Succession Planning for Small Transit Systems
• The First Fleet of “Specialized” BRT Vehicles in the United States
• Transit Design: Inspiring the Next Generation of Transit Riders
• Using Web Based Reporting to Enhance Coordination