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Title:

Performance Measurement and Outcomes
Cover of Performance Measurement and Outcomes

Accession Number:

01155121

Record Type:

Monograph

Availability:

Transportation Research Board Business Office

500 Fifth Street, NW
Washington, DC 20001 United States
Order URL: http://www.trb.org/Main/Blurbs/Performance_Measurement_and_Outcomes_163347.aspx

Abstract:

This Transit Cooperative Research Program (TCRP) digest summarizes the mission performed March 20 to April 3, 2009, under TCRP Project J-03, "International Transit Studies Program." This digest is an overview of the mission that explored how performance measurements are used to achieve organizational goals and enhance quality of service at public transport planning, funding, and operating agencies in Hong Kong, Special Administrative Region of the People's Republic of China; in the city-state of Singapore; in Kuala Lumpur, Malaysia; and in Taipei, Taiwan. It is based on individual reports provided by the mission team members, and it reflects the observations of the team members.

Language:

English

Corporate Authors:

Harrington-Hughes and Associates, Incorporated

28577 Marys Court, Suite 5
Easton, MD 21601 United States

Pagination:

36p

Publication Date:

2010-4

Serial:

TCRP Research Results Digest

Issue Number: 95
Publisher: Transportation Research Board

Media Type:

Print

Features:

Appendices (3) ; Figures (5) ; Maps (1) ; Photos (1)

Subject Areas:

Administration and Management; Public Transportation; I10: Economics and Administration

Files:

TRIS, TRB

Created Date:

Apr 22 2010 3:45PM