TRB Pubsindex
Text Size:
x

« Prev Next »

Return to Results | New Search

Bookmark and Share

Title:

Hazard Model of U.S. Airline Passengers’ Refund and Exchange Behavior

Accession Number:

01099825

Record Type:

Component

Availability:

Transportation Research Board Business Office

500 Fifth Street, NW
Washington, DC 20001 United States

Abstract:

This study explores the use of discrete choice methods for airline passenger cancellation behavior. A discrete time proportional odds model with a prospective time scale is estimated based on the occurrence of cancellations (defined as refund and exchange events) in a sample of tickets provided by the Airline Reporting Corporation. Empirical results based on 2004 data from eight domestic U.S. markets indicate that the intensity of the cancellation process is strongly influenced by both the time from ticket purchase and the time before flight departure. Higher cancellations rates are generally observed for recently purchased tickets, and for tickets whose associated flight departure dates are near. Cancellations rates are influenced by several other covariates, including departure day of week, market, and group size.

Monograph Accession #:

01084478

Report/Paper Numbers:

08-1065

Language:

English

Corporate Authors:

Transportation Research Board

500 Fifth Street, NW
Washington, DC 20001 United States

Authors:

Iliescu, Dan
Garrow, Laurie A
Parker, Roger Allen

Pagination:

37p

Publication Date:

2008

Conference:

Transportation Research Board 87th Annual Meeting

Location: Washington DC, United States
Date: 2008-1-13 to 2008-1-17
Sponsors: Transportation Research Board

Media Type:

DVD

Features:

Figures (5) ; References; Tables (3)

Uncontrolled Terms:

Exchange; Flight cancellations; Refunds

Subject Areas:

Aviation; Passenger Transportation; Policy

Source Data:

Transportation Research Board Annual Meeting 2008 Paper #08-1065

Files:

TRIS, TRB

Created Date:

Jan 29 2008 3:24PM