00924278

Monograph

http://onlinepubs.trb.org...epubs/tcrp/tcrp_rrd_49.pdf

This digest summarizes the mission performed October 27-November 11, 2000, under Transit Cooperative Research Program (TCRP) Project J-3, International Transit Studies Program. The report includes transportation information on the cities and facilities visited, lessons learned, and discussions of policies and practices that could be applied in the United States. This 2-week mission involved visits and discussions with transportation providers in 11 small- to medium-sized cities in the Netherlands and Germany. The digest is based on individual reports provided by the team members. Key observations are made in the following areas: system administration and labor relations; system integration; ridership trends and customer-focused services; passenger information systems; system expansion; strategic planning; use of small vehicles and taxis; competition in public transport; and transit innovation in context.

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English

29 p.

2002-5

TCRP Research Results Digest

Appendices (3) ; Photos (9) ; References (4) ; Tables (1)

Administration; Competition; Customer service; Innovation; Labor relations; Medium sized cities; Passenger information systems; Policy; Ridership; Small buses; Small cities; State of the practice; Strategic planning; Study tours; Taxicabs; Transit operating agencies

System expansion; System integration

Germany; Netherlands

Administration and Management; Highways; Planning and Forecasting; Policy; Public Transportation

TRIS, TRB, ATRI

May 29 2002 12:00AM