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Title: SYNERGY PROGRAM IN SAN DIEGO, CALIFORNIA
Accession Number: 00810824
Record Type: Component
Availability: Find a library where document is available Abstract: The city of San Diego (California) Street Maintenance Division developed the Synergy Program to improve working methods and employee responsibilities, track performance measures, maintain inventories, and implement new technologies. As changes took place, the need for an effective and integrated inventory and work management system became critical. To develop a new system for inventory and work management, an enterprise resource planning system proposed by SAP America was chosen. The proposed system provided full inventory and work management functionality and required reengineering business practices to use the "best practices" proven by major organizations. An SAP/geographical information system (GIS) browser was developed that allowed data in the SAP system to be viewed spatially using GIS. Employees assigned to the project were assisted by implementation consultants and became the experts on the software and on business process reengineering. They were instructed to make decisions that were "directionally correct" (i.e., that kept the division moving in the right general direction) and to keep the project as simple as possible. As a result, the project went into production in record time and within budget. The implementation proceeded in three phases: scoping, initial implementation, and system expansion. The fourth phase, currently under way, is a process of adding inventories and improving the system based on observations made during the first year of operation.
Supplemental Notes: Distribution, posting, or copying of this PDF is strictly prohibited without written permission of the Transportation Research Board of the National Academy of Sciences. Unless otherwise indicated, all materials in this PDF are copyrighted by the National Academy of Sciences. Copyright © National Academy of Sciences. All rights reserved.
Monograph Title: Monograph Accession #: 00810814
Language: English
Corporate Authors: Transportation Research Board 500 Fifth Street, NW Authors: Levy, JMueller, EPagination: p. 81-85
Publication Date: 2001
Conference:
Ninth Maintenance Management Conference
Location:
Juneau, Alaska ISBN: 0309067472
Media Type: Digital/other
TRT Terms: Geographic Terms: Subject Areas: Highways; Maintenance and Preservation; Research; I60: Maintenance
Files: TRIS, TRB, ATRI
Created Date: Apr 27 2001 12:00AM
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