00725680

Component

https://doi.org/10.1177/0361198196152100112

https://scholar.google.co...fman&publication_year=1996

The results of an evaluation of the first transit smart card field operational test in California are presented. The smart card technologies deployed were radio frequency and integrated circuit contact systems, and the evaluation included the cost and productivity implications of smart cards relative to those of fare boxes as well as the perceptions of transit personnel. Data input for the evaluation came from interviews with transit personnel and onboard observations. The results indicate that smart cards work well and reliably in real-world bus operations. Passengers and transit personnel liked smart cards because they were faster and more convenient than cash fares. Smart cards could reduce passenger boarding times, vehicle downtime due to malfunctions of the fare system, and driver workload and stress. Furthermore, smart cards enhance the collection and quality of transit data.

This paper appears in Transportation Research Record No. 1521, Public Transportation 1996: Planning, Management, Marketing, New Technology, and Safety and Security.

01398733

English

p. 84-90

1996

Transportation Research Record

309062136

References (4) ; Tables (4)

Case studies; Costs; Data collection; Fare collection; Interviewing; Perception; Productivity; Public transit; Reliability; Smart cards; Transit personnel

Convenience; Observations; Time savings

Finance; Highways; Planning and Forecasting; Public Transportation; Safety and Human Factors

TRIS, TRB

Sep 26 1996 12:00AM

• ANALYZING A TRANSIT SUBWAY STATION DURING FIRE EMERGENCY USING COMPUTATIONAL FLUID DYNAMICS
• APPLICATIONS OF FTA NATIONAL TRANSIT DATA BASE FOR THE INTERMODAL SURFACE TRANSPORTATION EFFICIENCY ACT MANAGEMENT SYSTEM REQUIREMENTS
• APPLICATIONS OF TECHNOLOGY IN PROVIDING TRANSIT INFORMATION
• AUTOMOBILE AND PUBLIC TRANSIT USE IN THE UNITED STATES AND CANADA: COMPARISON OF POSTWAR TRENDS
• DEVELOPING AN INDEX OF TRANSIT SERVICE AVAILABILITY
• EXPLORATION OF LONG-DISTANCE INTERREGIONAL COMMUTING ISSUES: ANALYSIS OF NORTHERN CALIFORNIA INTERREGIONAL COMMUTERS USING CENSUS DATA AND FOCUS GROUP INTERVIEWS
• FIRE AND LIFE SAFETY SYSTEMS AT WASHINGTON PARK STATION: NORTH AMERICA'S DEEPEST UNDERGROUND TRANSIT STATION
• IMMEDIATE BENEFITS: THE REASON FOR THE CAR'S SUCCESS AND TRANSIT'S FAILURE
• IMPLEMENTING A VISIONING AND STRATEGIC PLANNING PROCESS AT CTTRANSIT
• INFREQUENT RIDERS: ONE KEY TO NEW TRANSIT RIDERSHIP AND REVENUE
• LIGHT RAIL ACCIDENT INVOLVEMENT AND SEVERITY
• MANAGEMENT FRAMEWORK FOR TRANSIT PRICING
• PLANNING INNOVATIVE PUBLIC TRANSPORTATION SYSTEMS FOR ARLINGTON, TEXAS
• SIMULATION MODELS FOR FRENCH PRAXITELE PROJECT
• STRUCTURAL RESPONSES OF TRANSIT BUSES: IMPACT OF WHEELCHAIR LOADS
• TOKEN VERSUS STORED VALUE CARD USE IN NEW YORK CITY SUBWAY SYSTEM: OBSERVATIONAL STUDY OVER TWO TIME PERIODS
• TRANSIT PATH CALCULATION SUPPORTED BY SPECIAL GEOGRAPHIC INFORMATION SYSTEM-TRANSIT INFORMATION SYSTEM
• TYPOLOGY AND ANALYTICAL MODEL OF VIOLENT INCIDENTS IN PUBLIC TRANSIT
• URBAN OASIS: GUIDEWAYS AND GREENWAYS IN THE HUMAN ENVIRONMENT